Retail and Cafe Manager
Retail & Caf?? Manager (Part-time)
Amersham Hospital, Amersham, Buckinghamshire
GBP9.59 per hour
12 hours per week (Monday to Friday)
Royal Voluntary Service hospital caf??s, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.
We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services.
Our shops and caf??s are staffed by volunteers and employees and provide an outstanding range of healthy food choices.
Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.
Would you like to make a positive difference to people's lives?
We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.
What you'll be doing
As a Retail & Caf?? Manager, you'll be part of and lead a passionate team of staff and volunteers who work hard to deliver outstanding customer service to staff, visitors and patients at Princess Royal Hospital. In this busy role, you will be responsible for:
- Motivating and managing a team of staff and volunteers to deliver exceptional customer service, to include managing performance and development, training, creating fair rotas and recruiting as necessary
- Managing finances to include reporting on costs / profit and loss budgets and sales
- Overseeing stock ordering, deliveries and controls
- Developing and maintaining excellent working relationships health trusts, suppliers and other key local contacts
- Managing the store to a high standard, ensuring compliance with all necessary checks, managing promotions and Royal Voluntary Service merchandise
- Creating a positive working environment and ensuring the site is clean, attractive and welcoming
- Supporting and promoting a variety of fundraising activities
What you will need
To be considered as a Retail & Caf?? Manager, you will need proven experience of working in a retail or customer-facing role and a strong passion for delivering quality customer service. You must have excellent communication skills and be able to communicate with a variety of people in a friendly and professional manner.
You will lead by example and maintain the harmony of the team of employees and volunteers, have a 'can-do' attitude and be confident in maximising sales opportunities.
Experience of using EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level.
Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.
Why work for Royal Voluntary Service
We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:
- We will train and support you in your role
- We offer an employee assistance helpline
- We are happy to talk about flexible working
- We offer a great pension scheme
- You will receive 25 days' annual leave plus paid statutory Bank Holidays
How to apply
To apply for the position of Retail & Caf?? Manager, please apply via the button shown.
Interview date: 23rd June 2021
The closing date for this vacancy is 12th June 2021.However, we reserve the right to close this vacancy early should sufficient applications be received.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Other organisations may call this role Retail Manager, Retail Supervisor, Shop Manager, Store Manager, Caf?? Manager, Catering Manager, Retail Team Leader, Shop Supervisor, or Store Supervisor
Amersham Hospital, Amersham, Buckinghamshire
GBP9.59 per hour
12 hours per week (Monday to Friday)
Royal Voluntary Service hospital caf??s, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.
We are different from commercial operators, and rightly so. Our employee and volunteer teams offer comfort, reassurance and a friendly ear to patients and visitors and act as a valuable link with helpful community services.
Our shops and caf??s are staffed by volunteers and employees and provide an outstanding range of healthy food choices.
Our customers love the fact that the money they spend with us pays for volunteer action in hospitals and the community.
Would you like to make a positive difference to people's lives?
We are looking for talented, passionate people with the right skills and experience to work with us to deliver our mission - to keep people happy, healthy and connected in our communities and hospitals.
What you'll be doing
As a Retail & Caf?? Manager, you'll be part of and lead a passionate team of staff and volunteers who work hard to deliver outstanding customer service to staff, visitors and patients at Princess Royal Hospital. In this busy role, you will be responsible for:
- Motivating and managing a team of staff and volunteers to deliver exceptional customer service, to include managing performance and development, training, creating fair rotas and recruiting as necessary
- Managing finances to include reporting on costs / profit and loss budgets and sales
- Overseeing stock ordering, deliveries and controls
- Developing and maintaining excellent working relationships health trusts, suppliers and other key local contacts
- Managing the store to a high standard, ensuring compliance with all necessary checks, managing promotions and Royal Voluntary Service merchandise
- Creating a positive working environment and ensuring the site is clean, attractive and welcoming
- Supporting and promoting a variety of fundraising activities
What you will need
To be considered as a Retail & Caf?? Manager, you will need proven experience of working in a retail or customer-facing role and a strong passion for delivering quality customer service. You must have excellent communication skills and be able to communicate with a variety of people in a friendly and professional manner.
You will lead by example and maintain the harmony of the team of employees and volunteers, have a 'can-do' attitude and be confident in maximising sales opportunities.
Experience of using EPOS systems would be desirable, as would experience of general administrative processes and the ability to use standard IT Microsoft and internet systems to a basic level.
Applicants should be aware that the post will only be offered to successful candidates subject to pre-employment checks. This may include a criminal records check.
Why work for Royal Voluntary Service
We're proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service:
- We will train and support you in your role
- We offer an employee assistance helpline
- We are happy to talk about flexible working
- We offer a great pension scheme
- You will receive 25 days' annual leave plus paid statutory Bank Holidays
How to apply
To apply for the position of Retail & Caf?? Manager, please apply via the button shown.
Interview date: 23rd June 2021
The closing date for this vacancy is 12th June 2021.However, we reserve the right to close this vacancy early should sufficient applications be received.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Other organisations may call this role Retail Manager, Retail Supervisor, Shop Manager, Store Manager, Caf?? Manager, Catering Manager, Retail Team Leader, Shop Supervisor, or Store Supervisor