Customer Care Advisor (Weekends) - 6 month contract
Dealing with an interesting variety of inbound and outbound communications with customers, including calls, emails and live chats.
* To be the first line of support for our customers and charge point hosts
* Identify customer needs and resolve their queries on first contact
* Champion our exciting products and keep up to date with any developments to our market leading network
* You will be the face of bp pulse and voice of our customer
* Fast paced and dynamic work environment
* To be the first point of contact for our customers and charge point hosts
* Identify customer needs and resolve their queries
* Understand our products and keep up to date with any changes
* Act as an ambassador for our brand
Role Description:
Part Time role - Weekends only (Saturday and Sunday).
10 hour shifts, 20 hours per week.
Shifts range between 7:30am - 21:30pm
* To be the first line of support for our customers and charge point hosts
* Identify customer needs and resolve their queries on first contact
* Champion our exciting products and keep up to date with any developments to our market leading network
* You will be the face of bp pulse and voice of our customer
* Fast paced and dynamic work environment
* To be the first point of contact for our customers and charge point hosts
* Identify customer needs and resolve their queries
* Understand our products and keep up to date with any changes
* Act as an ambassador for our brand
Role Description:
Part Time role - Weekends only (Saturday and Sunday).
10 hour shifts, 20 hours per week.
Shifts range between 7:30am - 21:30pm