Customer Service Advisor (en)

Recruiter
Confidential
Location
London
Salary
Competitive
Posted
21 May 2021
Closes
18 Jun 2021
Contract Type
Temporary
Hours
Full Time
Customer Service Advisor

* Temporary Contract
* Full Time: Monday to Friday 9am - 5pm (NO WEEKENDS)
* Location: Enfield
* GBP10.00ph

Gi Group are working in partnership with a national furniture retailer to recruit experienced and professional Customer Service Advisor's to join their team on a temporary basis to support with a large upturn in business.

Duties will include:
* Making outbound calls to customers and drivers
* Receiving inbound calls
* Liaising with customers to arrange deliveries
* Ensuring the correct products are selected and booking them in for delivery
* Answering customer questions and queries
* Building a relationship with customers
* Providing exceptional customer service
* Resolving customer complaints

The Successful Candidate:
* Previous customer service experience
* Previous call centre experience
* Excellent communication
* IT literate
* Ability to learn quickly and adapt

To apply for this role please email your CV or call (phone number removed).

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website