Office Assistant

Diamond Search Recruitment are delighted to be representing our client, a technology managed service provider, and assisting them in their search for a proactive and efficient Office Assistant.

Your role will be to ensure the smooth running of the daily administration operations of the company, including supporting their helpdesk team and back-office duties for the delivery/projects team.

Key Duties & Responsibilities:

* Answer incoming calls from clients:

* Monitor customer service/helpdesk queues

* Accurately record and maintain tickets when responding to clients (phone/email)

* Ensure daily bill analysis is carried out

* Ensure daily data alerts are dealt with (flagging to client where necessary)

* Assist delivery team with quotes and purchases for IT software & hardware

* Assist delivery team with quotes and purchases phone systems & handsets

* Raise invoice's and proforma's (QuickBooks)

* Keep task list, tickets, and reminders up to date

* Track, schedule & arrange all H&S inspections, PAT testing and keep training up to date

* Order stationery and office supplies/sundries

* Manage stock (returns, stock levels and RMA system)

* Manage repairs and contracts for office equipment

* Attend team meetings and bi-annual company meetings

* Have full knowledge and understanding of the services handbook

The successful candidate will:

* Possess excellent communication skills verbal and written

* Provide 1st class customer care at all times

* Have the ability to prioritise and multi-task

* Be a great team player but equally work well on their own

* Have great attention to detail

Apply today!

Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy