Complaints Co-ordinator - Full or Part Time

Recruiter
Confidential
Location
Sunderland
Salary
9.70 - 10.40 GBP Hourly
Posted
20 May 2021
Closes
17 Jun 2021
Contract Type
Temporary
Hours
Full Time
Our client based in Sunderland requires a Complaints Coordinator to start ASAP for the next 3 months, this could potentially be extended depending on client needs. If this sounds like the perfect role for you, please read on to find out more about this exciting opportunity.

Hours: Monday-Friday - full or part time hours can be offered for the right candidate

Start date: ASAP

Pay rate: GBP9.70ph-GBP10.40ph paid on a weekly basis through Office Angels.

Due to location access to own transport is advised.

The duties for this role includes:

Managing a high volume of inbound calls
Dealing with client complaints/issues
Speaking with external parties to ensure complaints are addressed and handled
Being the first point of contact for clients
Managing client emails
Working closely with a small teamRequirements

Excellent communication skills, both verbal and written
The ability to work effectively within a team and on their own initiative
Time management and organisational skills, including the ability to work under pressure and to tight deadlines
Resilience
IT literacyWhy be an Office Angels Temp?

To be part of 'A great Place to work 'voted 6thin the UK Best Workplaces 2019
Up to 28 days holiday accrued annually
Agency dedicated to Office roles
Recommend a friend incentive
Weekly pay Temp of the month awardsAbout Office Angels

Office Angels is the market - leading provider of temporary and permanent office professional roles across the UK - from PA's and secretaries to finance and HR.

We develop supportive relationships with our many valued clients, understanding their unique business requirements and pinpointing the ideal fit for their company.

To apply

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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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