German speaking Customer Service Advisor

5 days left

Recruiter
Confidential
Location
Colchester
Salary
Competitive
Posted
20 May 2021
Closes
17 Jun 2021
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
German speaking Customer Service Advisor
Customer Service, Customer Advisor, Customer Support, Warranty, Guarantee, Process, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, Fluent in German, Colchester, Essex, Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-Croatian
Salary: up to GBP28,000 p.a. + Excellent Benefits
Location: Colchester, Essex
At commutable distance by car from Colchester, Ipswich, Braintree, Chelmsford, Clacton-on-See, Bishop's Stortford, Essex
Ref: 3119GCS

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 3119GCS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

*** Open to recent graduate too, training will be provided ***
*** Excellent career opportunity within an International Service and Software Provider for Automotive Sector ***
*** Flexi position - office hours combined with home office ***

The Company:
Our client is a fast growing International company selling their software solutions worldwide.

Main duties:
To provide first class Customer Service for an Automotive brand.

The Role:
- To use ticketing system to register all calls and to record all date and inquiries
- To give support to the Help Desk Engineer Team
- To liaise with other department, Team Leaders, Project Managers
- To record data as required into a bespoke computer application
- To liaise with the Brand Dealership
- To participate in training for product information exchange

The Candidate:
- Fluent in German and English written and spoken
- Previous experience in Customer Service/ Help Desk or Software/Product support would be an advantage
- Interest of the Automotive Sector would be a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and MS Office user, ERP or CRM Software knowledge would be a bonus
- Available to start immediately

The Salary: up to GBP28,000 p.a. depending on experiences + Excellent Benefits
(25 days holidays plus Bank Holidays, pension, health care, life assurance, exclusive discounts on products)

*** Open to recent graduate too, training will be provided ***
*** Excellent career opportunity within an International Service and Software Provider for Automotive Sector ***

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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