Customer Service Administrator (Temp-Perm)
- Recruiter
- Confidential
- Location
- Peterborough
- Salary
- Competitive
- Posted
- 19 May 2021
- Closes
- 16 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Temporary
- Hours
- Full Time
Customer Service Administrator
Peterborough
Temp - Perm
Monday - Friday, 9am-5:30pm
Salary GBP19,500 P.A
This is a fantastic opportunity for a Customer Service Administrator to join a well known, established business on an ongoing temp basis, with the potential of a permanent position for the right person. All training is provided and, if successful, this is a great company for career development and progression opportunities.
Principle Responsibilities:
Responding to customer telephone calls and emails in a quick and timely manner.
Work with the customer/client to try and resolve any problems or issues over the phone or via email.
If your unable to assist with the issue in the first instance, ensure that the problem is escalated properly and to the correct department.
Ensure you take down all customer details correctly and you're asking the right questions to help get the issue resolved.
Data entry.
Deal with customer complaints calmly and effectively.
Delivery of excellent customer service at all times.
Identify continuous improvement opportunities.Person Specification:
Experience in Microsoft Word, Excel and outlook
Excellent phone manner
MUST have experience working in a customer service environment.
MUST have excellent administration skills
Commitment, enthusiastic, self-motivated and good interpersonal skills.
An interest in IT is beneficial.If this Customer Service Administrator position sounds like you, then please forward your CV to Adam at Coulter Elite Resourcing.
Between our team we have a wealth of experience and we operate in both the Permanent, Temporary and contract marketplace, covering the following areas:
Accounts, Administration, Bi-lingual, Call Centre, Customer Service, Design Engineers, Directors, Warehousing, Distribution, Engineering, Finance, Graduates, Human Resource, Insurance, IT, Legal, Logistics, PR, Media, Purchasing, Reception, Sales, Secretarial, PA, Telesales, Web DesignCoulter Elite Resourcing is an independent recruitment consultancy with a head office in Peterborough, Cambridgeshire supplying permanent, temporary and contract personnel from office junior through to the highest levels of management both locally and nationally. Our area of recruitment are Commercial, FMCG, Engineering, Technical and IT
Disclaimer:
We endeavour to reply to every application we receive, however due to the volume of applications sometimes we are unable to do this. If you have not heard back from us within 14 days of your application, please accept our apologises that you have on this occasion been unsuccessful in your application. Please keep an eye on our website for any future opportunities
Peterborough
Temp - Perm
Monday - Friday, 9am-5:30pm
Salary GBP19,500 P.A
This is a fantastic opportunity for a Customer Service Administrator to join a well known, established business on an ongoing temp basis, with the potential of a permanent position for the right person. All training is provided and, if successful, this is a great company for career development and progression opportunities.
Principle Responsibilities:
Responding to customer telephone calls and emails in a quick and timely manner.
Work with the customer/client to try and resolve any problems or issues over the phone or via email.
If your unable to assist with the issue in the first instance, ensure that the problem is escalated properly and to the correct department.
Ensure you take down all customer details correctly and you're asking the right questions to help get the issue resolved.
Data entry.
Deal with customer complaints calmly and effectively.
Delivery of excellent customer service at all times.
Identify continuous improvement opportunities.Person Specification:
Experience in Microsoft Word, Excel and outlook
Excellent phone manner
MUST have experience working in a customer service environment.
MUST have excellent administration skills
Commitment, enthusiastic, self-motivated and good interpersonal skills.
An interest in IT is beneficial.If this Customer Service Administrator position sounds like you, then please forward your CV to Adam at Coulter Elite Resourcing.
Between our team we have a wealth of experience and we operate in both the Permanent, Temporary and contract marketplace, covering the following areas:
Accounts, Administration, Bi-lingual, Call Centre, Customer Service, Design Engineers, Directors, Warehousing, Distribution, Engineering, Finance, Graduates, Human Resource, Insurance, IT, Legal, Logistics, PR, Media, Purchasing, Reception, Sales, Secretarial, PA, Telesales, Web DesignCoulter Elite Resourcing is an independent recruitment consultancy with a head office in Peterborough, Cambridgeshire supplying permanent, temporary and contract personnel from office junior through to the highest levels of management both locally and nationally. Our area of recruitment are Commercial, FMCG, Engineering, Technical and IT
Disclaimer:
We endeavour to reply to every application we receive, however due to the volume of applications sometimes we are unable to do this. If you have not heard back from us within 14 days of your application, please accept our apologises that you have on this occasion been unsuccessful in your application. Please keep an eye on our website for any future opportunities