Import Coordinator
- Recruiter
- Confidential
- Location
- Dudley
- Salary
- 20000.00 - 35000.00 GBP Annual
- Posted
- 19 May 2021
- Closes
- 16 Jun 2021
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Import Coordinator
Hayley Group is the largest independent distributor of Engineering Products and Consumables in the United Kingdom. The group currently employs over 900 people, who continue to be a cornerstone of the business and are fundamental to providing industry-leading customer service.
As a business they continue to grow, going from strength to strength, and establishing themselves as one of the UK's leading players within the industrial supply industry. This enables them to provide the scale & depth of offer required to fulfil the largest and most complex of supply agreements.
With over 45 branches across the UK, Hayley Group continues to invest in their branch network, to ensure they can operate close to their customers. They provide access to stock, services and technical personnel that their customers rely on to maintain their operations.
Location: Hayley Group HQ, Shelah Road, Halesowen, B63 3XL
Working Hours: 40 hours Monday - Friday, plus 1:4 Saturday mornings. Additional working hours may be required during busy periods.
The Import Coordinator will be responsible for coordinating all imports made by the product category purchasing teams at Head Office and will also provide support to the branch network for ad-hoc import purchases. They will also be responsible for identifying opportunities to reduce inbound carriage costs and for selecting the best method for importing goods, both for long term and spot purchases.
Main Duties & Responsibilities
* Support the purchasing teams to maximise service to the business and its customers, whilst minimising costs and ensuring compliance.
* Provide an Import Service to the branch network to ensure complete accuracy of all relevant import costs, making sure customer quotations are completed correctly.
* Responsible for ensuring the accuracy of import documents provided by the suppliers and nominated freight forwarders and dealing promptly with any errors or inconsistencies.
* Day-to-day liaison with the freight forwarders, warehouse operations, hauliers and other third-party logistics, including the resolution of issues relating to the movement of all products.
* Daily coordination of shipping documentation for customs clearance.
* Provide logistics solutions, guidance and commercial support, including identification of any customs-specific regulations or requirements relating to importing goods from the relevant countries.
* Manage a robust audit trail for all activities, including goods classifications and relevant shipping documentation, and using these details to provide information to HMRC as and when required.
* Query resolutions on incorrect, late and non-delivered orders and damaged or imperfect goods.
* Support in ensuring specific supplier and freight invoices conform to the agreed rates and quantities.
Skills & Requirements
* The successful candidate must have experience within the field of import logistics of all types of freight (road, sea and air).
* A customer service background would be advantageous.
* Ability to support internal customers within the branch network, to promote the import support you can offer.
* Excellent communication skills, happy to help customers by providing updates and solving problems either on the telephone or via online communications.
* Flexibility and adaptability to a changing work environment.
* Has excellent attention to detail and can quickly identify anomalies in paperwork
* Experience in entering import declarations within the HMRC systems would also be beneficial.
On offer is a competitive salary and benefits package commensurate with experience.
To apply for this role please send your CV via this jobsite.
Please note that your CV will be forwarded to Hayley Group who will be in touch with you directly if they are interested in pursuing your application
Hayley Group is the largest independent distributor of Engineering Products and Consumables in the United Kingdom. The group currently employs over 900 people, who continue to be a cornerstone of the business and are fundamental to providing industry-leading customer service.
As a business they continue to grow, going from strength to strength, and establishing themselves as one of the UK's leading players within the industrial supply industry. This enables them to provide the scale & depth of offer required to fulfil the largest and most complex of supply agreements.
With over 45 branches across the UK, Hayley Group continues to invest in their branch network, to ensure they can operate close to their customers. They provide access to stock, services and technical personnel that their customers rely on to maintain their operations.
Location: Hayley Group HQ, Shelah Road, Halesowen, B63 3XL
Working Hours: 40 hours Monday - Friday, plus 1:4 Saturday mornings. Additional working hours may be required during busy periods.
The Import Coordinator will be responsible for coordinating all imports made by the product category purchasing teams at Head Office and will also provide support to the branch network for ad-hoc import purchases. They will also be responsible for identifying opportunities to reduce inbound carriage costs and for selecting the best method for importing goods, both for long term and spot purchases.
Main Duties & Responsibilities
* Support the purchasing teams to maximise service to the business and its customers, whilst minimising costs and ensuring compliance.
* Provide an Import Service to the branch network to ensure complete accuracy of all relevant import costs, making sure customer quotations are completed correctly.
* Responsible for ensuring the accuracy of import documents provided by the suppliers and nominated freight forwarders and dealing promptly with any errors or inconsistencies.
* Day-to-day liaison with the freight forwarders, warehouse operations, hauliers and other third-party logistics, including the resolution of issues relating to the movement of all products.
* Daily coordination of shipping documentation for customs clearance.
* Provide logistics solutions, guidance and commercial support, including identification of any customs-specific regulations or requirements relating to importing goods from the relevant countries.
* Manage a robust audit trail for all activities, including goods classifications and relevant shipping documentation, and using these details to provide information to HMRC as and when required.
* Query resolutions on incorrect, late and non-delivered orders and damaged or imperfect goods.
* Support in ensuring specific supplier and freight invoices conform to the agreed rates and quantities.
Skills & Requirements
* The successful candidate must have experience within the field of import logistics of all types of freight (road, sea and air).
* A customer service background would be advantageous.
* Ability to support internal customers within the branch network, to promote the import support you can offer.
* Excellent communication skills, happy to help customers by providing updates and solving problems either on the telephone or via online communications.
* Flexibility and adaptability to a changing work environment.
* Has excellent attention to detail and can quickly identify anomalies in paperwork
* Experience in entering import declarations within the HMRC systems would also be beneficial.
On offer is a competitive salary and benefits package commensurate with experience.
To apply for this role please send your CV via this jobsite.
Please note that your CV will be forwarded to Hayley Group who will be in touch with you directly if they are interested in pursuing your application