Service Manager
- Recruiter
- Confidential
- Location
- Luton
- Salary
- 28000.00 - 32000.00 GBP Annual
- Posted
- 19 May 2021
- Closes
- 16 Jun 2021
- Sectors
- Surveying & Property
- Contract Type
- Permanent
- Hours
- Full Time
Randstad are proudly working with a Luton based Care Home to recruit a Service Manager to join their team.
Role & Responsibilities
Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly.
Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
Provide on-site and on-call weekend and evening management cover in conjunction with other Heads of Department and the Home Manager.
Required:
Previous managerial experience in a hospitality environment
Proven track record in a customer care environment
Good understanding of housekeeping and general maintenance duties.
Experience in dealing with finance, budgets and targets
Proven track record of leading, empowering and supporting a team
Good communication skills (written, verbal, non-verbal)
Strong leadership skills
Team player
Highly organised
Ability to motivate staff ensuring effective teamwork
Satisfactory DBS check
Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003
Role & Responsibilities
Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person's needs and aspirations, and is reviewed regularly.
Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
Work with the Personnel Department in supporting the recruitment and selection of staff, assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
Provide on-site and on-call weekend and evening management cover in conjunction with other Heads of Department and the Home Manager.
Required:
Previous managerial experience in a hospitality environment
Proven track record in a customer care environment
Good understanding of housekeeping and general maintenance duties.
Experience in dealing with finance, budgets and targets
Proven track record of leading, empowering and supporting a team
Good communication skills (written, verbal, non-verbal)
Strong leadership skills
Team player
Highly organised
Ability to motivate staff ensuring effective teamwork
Satisfactory DBS check
Randstad Financial & Professional encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Randstad Financial & Professional acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003