Freight Coordinator

West Bromwich
Pension, 32 days holiday
18 May 2021
15 Jun 2021
Contract Type
Full Time
We are now recruiting for a Freight Co-ordinator who specialises in either ocean, air and/or road logistics transportation with import and/or export experience.

You will be responsible for the end-to-end process of the importation and/or exportation via sea, air or road. Duties will include the quoting, booking and arranging of transport, negotiation of prices with shipping lines and/or air cargo carriers, the completion of all documentation including customs clearance, invoicing and solving problems as they arise, at all times building relationships to maximise on and develop sales and keeping your suppliers and the clients updated.

The Company

Our client is a global freight forwarding striving towards providing a more innovative digitalised freight forwarding experience for our customers. Offering all modes of freight services including ocean, air and road freight services with a portfolio of inbound and outbound clients. We employ pro-active staff who work with us to achieve nonstop growth. This creates long-term prospects in a wide variety of functions-from IT Software Engineers, Logistics, Human Resources and finance functions.

Open to ideas, solutions and a better way of working and empower their staff to work independently with minimum supervision, whilst encouraging teamwork and a collaborative approach to produce the best results. We are also open to flexible working arrangements in line with business needs and encourage applications from those already working in freight that believe they can add value and contribute to the success of the organisation.

The successful candidate will be personable, a good team player with excellent organisational and adaptable skill set.


Arrange haulage with shipping line/air/road cargo carriers
Coordinate the importation and/or exportation via sea, air or road
Build strong working relationships with suppliers, airlines & overseas partners/agents
Develop and build relationships to ensure a high level of customer service is provided to clients with a knowledge of the clients business requirements
Take requests and queries and resolve them effectively and efficiently
Using internal systems to create documentation that will enable freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
Creating and updating freight bookings
Raise additional customs documentation to ensure the freight can move from country to country (ISF,COO, etc)
Collate all documents and distribute them to customers and carriers, as required
Preparing, processing and checking of invoices within specified deadlines
Secure the payment of cleared funds for: COD (cash on delivery) accounts and Duty/VAT invoices
Ensure requests and queries are resolved and actioned quickly and efficiently
Accurate & timely reporting


A minimum of 2 years' experience in either ocean OR air freight forwarding is essential. Road freight is desirable
A minimum of 2 years' experience in either import OR export freight forwarding is essential
Experience of booking and arranging of transport via ocean, or air or road (or all three modes)
Experience in quoting to and invoicing of clients
A clear understanding of how duty/VAT is calculated
Experience in the creating of, checking of and processing of all relevant importation OR exportation documentation
Good verbal and written communication, to provide a professional image to customers and suppliers
The ability to instruct a global network of agents, suppliers, shipping lines, air cargo carriers
Experience of shipments to and from worldwide destinations
The ability to prioritise a large number of tasks to ensure accuracy and deliver results with great attention to detail and a high sense of urgency

Package And Benefits

Salary negotiable dependant on experience
32 days including Bank Holidays
Free Car Parking available
Located centrally within town centre setting