Operations Supervisor
- Recruiter
- Confidential
- Location
- Sudbury
- Salary
- Competitive
- Posted
- 07 May 2021
- Closes
- 04 Jun 2021
- Sectors
- Logistics & Transport
- Contract Type
- Permanent
- Hours
- Full Time
Due to ongoing growth, our client is seeking an Operations Supervisor to join their large Warehouse facility in Sudbury, Suffolk. This role is a great chance to join a growing and dynamic organisation at an exciting time in their history, plus you'll get to work in a team of fantastic people and be appropriately rewarded for your work.
This is an involved and responsible position where you'll be expected to act as a Key Holder and work directly with the company's clients, whilst managing a small team of staff in a large warehouse environment. We require friendly, pro-active and organised Warehousing professionals who want to play a key part within an impressive independent business.
Hours of Work
This role is working a day shift of 09:00 - 17:30 and is a permanent, full-time position
However, you will be required to cover a 2 shift pattern in the absence of a team leader which are two shifts of 6am - 2pm / 2pm - 10pm which operate from Mon to Fri with a single shift of 6am - 2pm on Saturdays & Sundays and this would be on an ad-hoc basis.
The Role
Within this busy role, you will be responsible for leading and organising a team of Warehouse Operatives. You'll be interacting with the customers directly, assessing their needs, maintaining an open and honest dialogue with them whilst effectively providing solutions and managing their expectations.
Other day to day duties will involve:
* Support the team to ensure that stock records are kept accurate and up to date.
* Ensure operational activities (intake, put away, pick, pack, label, despatch) are conducted in an accurate and timely manner.
* Liaise with customers' to best understand their issues and help drive business improvements
* Assist the managers and other supervisors in their roles.
* Train, develop and motivate staff to best perform their roles
* Produce regular reports and statistics on a daily, weekly and monthly basis.
* Work with colleagues to ensure H&S management best practice is applied, and investigations and corrective actions are applied rigorously
* Actively contribute to and support the development of a continuous improvement culture
* Ensure workers act and conduct themselves in a safe manner in accordance with legislation and H&S guidelines
* Ensure site housekeeping is carried out regularly and material handling equipment is checked daily before use.
Requirements
As stated, we require down-to-earth, personable and friendly Warehouse professionals with substantial prior experience Supervising or leading Teams within large-scale, busy Warehousing operations. You'll need to be reliable, trustworthy and a diplomatic 'people person' who is comfortable communicating effectively to Warehouse staff, contractors, customers, Managers, Directors and other colleagues within the business.
Other requirements are as follows:
* A flexible working approach, the ability to be adaptable and unflappable!
* Ideally some formal qualification of training in Leadership & Management
* Significant people supervision/leadership within a large warehouse operation
* Strong Warehouse Operations experience, using Warehouse Management Systems
* Excellent problem-solving abilities
* An appreciation of offering great levels of customer service, with the desire to always try to exceed customer's expectations
* Full UK Driving Licence and FLT licence
* An excellent 'team' ethos; the desire and ability to bring workers together and demonstrate the importance of all working together for the same end goal
Getting Feedback - Due to the high volume of CVs we receive on a daily basis, unfortunately, we are unable to provide specific feedback on each application. If you have not been contacted after two weeks from the date of your application, unfortunately, you may have been unsuccessful. We strive to deliver an excellent service to all of our candidates and as such, should you wish to discover the reason you may have been unsuccessful please don't hesitate to get in touch with us via email to request specific feedback on your application.
Looking After Your Data - Please note that all applications and enquiries are treated in the strictest of confidence. As part of our GDPR compliance, your CV and contact details will not be held by us for longer than 30 days unless written consent to do so is requested and obtained. Your CV and contact details will never be shared by us with a 3rd party unless specific consent has been obtained to do so. For more information on our privacy policies and how we comply with the GDPR then please visit our website and click on our privacy policy at the bottom of the page.
Find us on Facebook, LinkedIn (Horizon Search & Selection Ltd) and Twitter as well as Instagram to hear about all of our latest jobs as well as company and industry news
This is an involved and responsible position where you'll be expected to act as a Key Holder and work directly with the company's clients, whilst managing a small team of staff in a large warehouse environment. We require friendly, pro-active and organised Warehousing professionals who want to play a key part within an impressive independent business.
Hours of Work
This role is working a day shift of 09:00 - 17:30 and is a permanent, full-time position
However, you will be required to cover a 2 shift pattern in the absence of a team leader which are two shifts of 6am - 2pm / 2pm - 10pm which operate from Mon to Fri with a single shift of 6am - 2pm on Saturdays & Sundays and this would be on an ad-hoc basis.
The Role
Within this busy role, you will be responsible for leading and organising a team of Warehouse Operatives. You'll be interacting with the customers directly, assessing their needs, maintaining an open and honest dialogue with them whilst effectively providing solutions and managing their expectations.
Other day to day duties will involve:
* Support the team to ensure that stock records are kept accurate and up to date.
* Ensure operational activities (intake, put away, pick, pack, label, despatch) are conducted in an accurate and timely manner.
* Liaise with customers' to best understand their issues and help drive business improvements
* Assist the managers and other supervisors in their roles.
* Train, develop and motivate staff to best perform their roles
* Produce regular reports and statistics on a daily, weekly and monthly basis.
* Work with colleagues to ensure H&S management best practice is applied, and investigations and corrective actions are applied rigorously
* Actively contribute to and support the development of a continuous improvement culture
* Ensure workers act and conduct themselves in a safe manner in accordance with legislation and H&S guidelines
* Ensure site housekeeping is carried out regularly and material handling equipment is checked daily before use.
Requirements
As stated, we require down-to-earth, personable and friendly Warehouse professionals with substantial prior experience Supervising or leading Teams within large-scale, busy Warehousing operations. You'll need to be reliable, trustworthy and a diplomatic 'people person' who is comfortable communicating effectively to Warehouse staff, contractors, customers, Managers, Directors and other colleagues within the business.
Other requirements are as follows:
* A flexible working approach, the ability to be adaptable and unflappable!
* Ideally some formal qualification of training in Leadership & Management
* Significant people supervision/leadership within a large warehouse operation
* Strong Warehouse Operations experience, using Warehouse Management Systems
* Excellent problem-solving abilities
* An appreciation of offering great levels of customer service, with the desire to always try to exceed customer's expectations
* Full UK Driving Licence and FLT licence
* An excellent 'team' ethos; the desire and ability to bring workers together and demonstrate the importance of all working together for the same end goal
Getting Feedback - Due to the high volume of CVs we receive on a daily basis, unfortunately, we are unable to provide specific feedback on each application. If you have not been contacted after two weeks from the date of your application, unfortunately, you may have been unsuccessful. We strive to deliver an excellent service to all of our candidates and as such, should you wish to discover the reason you may have been unsuccessful please don't hesitate to get in touch with us via email to request specific feedback on your application.
Looking After Your Data - Please note that all applications and enquiries are treated in the strictest of confidence. As part of our GDPR compliance, your CV and contact details will not be held by us for longer than 30 days unless written consent to do so is requested and obtained. Your CV and contact details will never be shared by us with a 3rd party unless specific consent has been obtained to do so. For more information on our privacy policies and how we comply with the GDPR then please visit our website and click on our privacy policy at the bottom of the page.
Find us on Facebook, LinkedIn (Horizon Search & Selection Ltd) and Twitter as well as Instagram to hear about all of our latest jobs as well as company and industry news