2nd Line Application Support

Recruiter
Confidential
Location
Leicester
Salary
25000.00 - 30000.00 GBP Annual + training + private health
Posted
06 May 2021
Closes
03 Jun 2021
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
A leading software house in Leicestershire are growing across multiple teams in their IT function and are looking for an ambitious 2nd Line Application Support Analyst to further bolster their team!

As the 2nd Line Application Support Analyst, you will be providing 2nd Line support across their market leading, bespoke applications. You will deal with a broad range of issues and will become a subject matter expert across multiple industry leading applications.
The software you will be supporting is for the police so you must be happy to go through an SC clearance check.

To be suitable for this role you MUST be passionate about technology and a real team player.

ROLE: 2nd Line Application Support

SALARY: up to GBP30,000 + pluralsite account for continuous development and learning, fantastic training opportunities, 25 days hol, pension, private healthcare, free parking, flexible working, stand up desks, summer fetes and more!

SHIFTS: Either 7am-3pm or 11am-7pm (Mon - Friday) and 1 week in every 4 weekend on call

Duties and responsibilities:

-Support bespoke applications and become the subject matter expert
-Support 1st Line when required
-Contribute and provide ideas to the development function
-Troubleshoot infrastructure and system usage support calls
-Investigate the SQL database
-To assist in the creation, review and updating of any Technical/Installation and Configuration manuals

Essentials:

- Full UK driving license and car or working towards one
- 5 years continuous UK address history
- Proficiency in administering servers OS
- An understanding of databased MSSQL and Oracle

The client provides an excellent working environment with a friendly, collaborative team to learn from. You will also have access to online learning tutorials and be given time to learn SQL Databases, IIS and more!

We are recruiting exclusively for this customer with interview dates booked for May