Business Support Officer
- Recruiter
- Confidential
- Location
- Exeter
- Salary
- 18795.00 - 19358.00 GBP Annual
- Posted
- 06 May 2021
- Closes
- 03 Jun 2021
- Sectors
- Education & Teaching, Support
- Contract Type
- Contract
- Hours
- Full Time
Seetec Pluss is one of the UK's leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people's strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
We are currently seeking a talented Business Support Officer to join our team. The role will involve a range of administrative and customer service tasks, such as dealing with post and courier services, booking meeting rooms and work spaces, liaising with contractors, archiving of company documents, issuing access badges and ensuring that staff and visitors comply with security procedures. You will also handle enquiries via the switchboard, in person and via email.
The successful applicant will be someone who is not only a great team player, but also a confident and resourceful independent worker, capable of handling a wide variety of tasks, and willing to adapt to changing priorities. You will need to be a confident communicator, with a friendly and helpful manner, who will present themselves appropriately as a first point of contact for the business. You must also have strong IT skills, with a good working knowledge of Office 365 applications, and will have the ability to learn about the business quickly, in order to handle enquiries effectively.
Key Responsibilities
* Deal with telephone calls from third parties, accurately taking and entering customer details, redirecting calls and taking messages for others as required
* Undertake reception duties, receiving and directing visitors as necessary, acting as a central point of contact and supporting customers, employees and others who visit, including third parties on site for maintenance purposes
* Undertake a range of keyboard and PC-based tasks, including word processing, data input, creating spreadsheets and use of other IT systems as necessary
* Collate, record and maintain statistical information, producing manual and computerised records
* Deal with incoming and outgoing post
* Ordering and stock control of stationery and equipment
* Assist with the organisation and coordination of meetings, corporate functions and events (e.g. staff conferences), to include ordering of catering, and arrangements of venues where necessary
* Maintenance of efficient electronic and paper-based filing and retrieval processes, ensuring that they are set up and followed
Skills and Experience
Essential
* Experience with the Microsoft suite of applications, particularly Word, Excel & Powerpoint
Desirable
* Experience in dealing with customers to a business, both in person and via telephone
* GCSE or equivalent in English and Mathematics at grade 'C' or above, or equivalent experience
Additional Information
Salary: GBP18,795 - GBP19,358 p.a. (dependent on experience)
Location: Exeter
Hours: 37hrs per week - Monday to Thursday 8.30am - 17.00pm Friday 8.30am - 16.30pm
Closing Date: 20 May 2021
Contract: FTC until 31 March 2022
In light of Covid-19 Interviews will be undertaken via Microsoft Teams
Benefits:25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts.
Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec Pluss support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of "Ex-Offenders" can be found on our website under" About us"
Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity
We are currently seeking a talented Business Support Officer to join our team. The role will involve a range of administrative and customer service tasks, such as dealing with post and courier services, booking meeting rooms and work spaces, liaising with contractors, archiving of company documents, issuing access badges and ensuring that staff and visitors comply with security procedures. You will also handle enquiries via the switchboard, in person and via email.
The successful applicant will be someone who is not only a great team player, but also a confident and resourceful independent worker, capable of handling a wide variety of tasks, and willing to adapt to changing priorities. You will need to be a confident communicator, with a friendly and helpful manner, who will present themselves appropriately as a first point of contact for the business. You must also have strong IT skills, with a good working knowledge of Office 365 applications, and will have the ability to learn about the business quickly, in order to handle enquiries effectively.
Key Responsibilities
* Deal with telephone calls from third parties, accurately taking and entering customer details, redirecting calls and taking messages for others as required
* Undertake reception duties, receiving and directing visitors as necessary, acting as a central point of contact and supporting customers, employees and others who visit, including third parties on site for maintenance purposes
* Undertake a range of keyboard and PC-based tasks, including word processing, data input, creating spreadsheets and use of other IT systems as necessary
* Collate, record and maintain statistical information, producing manual and computerised records
* Deal with incoming and outgoing post
* Ordering and stock control of stationery and equipment
* Assist with the organisation and coordination of meetings, corporate functions and events (e.g. staff conferences), to include ordering of catering, and arrangements of venues where necessary
* Maintenance of efficient electronic and paper-based filing and retrieval processes, ensuring that they are set up and followed
Skills and Experience
Essential
* Experience with the Microsoft suite of applications, particularly Word, Excel & Powerpoint
Desirable
* Experience in dealing with customers to a business, both in person and via telephone
* GCSE or equivalent in English and Mathematics at grade 'C' or above, or equivalent experience
Additional Information
Salary: GBP18,795 - GBP19,358 p.a. (dependent on experience)
Location: Exeter
Hours: 37hrs per week - Monday to Thursday 8.30am - 17.00pm Friday 8.30am - 16.30pm
Closing Date: 20 May 2021
Contract: FTC until 31 March 2022
In light of Covid-19 Interviews will be undertaken via Microsoft Teams
Benefits:25 days annual leave + Bank Holidays + Birthday Day off, Pension, Competitive Salary, optional discounted Medical and Health Cash Plans, Employee Assistance Programme, Cycle to Work Scheme, Eye Care Scheme, access to a wide range of local and national discounts.
Seetec Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec Pluss support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of "Ex-Offenders" can be found on our website under" About us"
Seetec Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity