Retail Assistant
Working within a bustling atmosphere as part of passionate team this role as a Retail Assistant plays a core part in providing fantastic customer service.
The Hours: 15 hours per week
The Salary: GBP8.91 per hour
Duration: FTC until 31st October 2021
What it's like to work hereIt's exciting times in the newly formed Dartmoor Portfolio - a mix of pay-for-entry properties and Countryside. Castle Drogo is in the last year of our project to make the Castle watertight for the first time in its history. We have reinvigorated the visitor experience by redesigning and redisplaying its historic collection to bring the Castle to life whilst we explore new ways to connect with our visitors and local community. It's busy, it's challenging and a lot of fun.
For more information about our property please visit
What you'll be doingWith your love of working with people and desire to provide an excellent service, you'll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases. This means maintaining a thorough knowledge of our products, so you're always on hand to help, and by ensuring that all stock is correctly priced and the shop is maintained to a high standard.
As a key member of our retail team, you'll maximise the profit and sales generated at our special place, by ensuring that every opportunity is taken to increase our sales and average customer spend. When interacting with our customers, you'll inform them of the amazing work we are doing, and what their money is funding - whether this is financing local projects or promoting our national strategy, cause and membership offer.
Please also read the full role profile, attached to this advert.
Who we're looking forYou'll be:
- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative
Benefits for working at the National Trust:
- Flexible working whenever possible
- Free parking at most locations
- Discounts in high street stores, cinemas, National Trust properties and cafes.
- Free entry to our properties for you, a guest and your children (under 18)
- Generous annual leave
- Subsidised health cash plan
- Free 24-hour support service
- Substantial pension scheme of up to 10% basic salary
- Training & Development tailored to you
- Up to 5 days of paid volunteering for you.