Office Administrator

St. James's Place Wealth Management
Newcastle Upon Tyne
22 Apr 2021
20 May 2021
Contract Type
Full Time

A Cohort Coordinator is a vital support role and this is a great opportunity to start a career with St. James's Place Wealth Management. Our Newcastle team are seeking someone to join them on an exciting journey to provide a first class service to all visitors, whilst providing support to Management in order for them to achieve all key Business objectives.

This is an excellent opportunity if you are looking for a varied client facing role with the scope to progress within the company.

What you'll be doing:

As part of the Cohort support you will be required to undertake various administration tasks and deliver a positive experience to all visitors at the Location. Diary management, appointment making, record keeping, and other ad hoc duties are required. You must have the ability to meet deadlines and prioritise workloads to make sure all work is completed in a timely manner. It will be your responsibility to build relationships with your Managers and the wider team. You must use initiative and work on your own instinct to problem solve and answer queries.

Cohort Coordinators support the Management team to the highest standard and are the 'face of' the St. James's Place Locations. We work as a team and individually to help meet Location goals and support Partners to meet theirs. We interact with Clients, Partners, Management and other teams within the company delivering an outstanding level of support and customer service.

Who we're looking for:

  • Ability to build strong relationships with others by delivering on promises, and by dealing effectively and courteously with queries.
  • Understand both corporate and Location-based objectives.
  • Strong level of support to the Field Management Team.
  • Approach work positively with a can-do attitude and take responsibility for your tasks.
  • Intermediate computer skills with knowledge of the Microsoft packages.
  • Ability to work independently and use own initiative but to also work as a team and contribute.
  • Ensure quality is never compromised.
  • Deliver a first-class service in accordance with Office Admin standards.
  • Demonstrate excellent communication skills, internally and externally.
  • Display a professional appearance to maintain our company Brand.
  • Demonstrate excellent communication skills, internally and externally.
  • Take personal responsibility to deliver a solution.
  • Adhere to company security and health and safety policies.
  • Be an advocate for always improving and embracing change
  • Share best practise with your colleagues across the Area
  • Complete tasks to a high standard and to specified deadlines
  • Experience using SalesForce, FORstar & Avaya switchboard is preferred but not essential as training will be provided
  • Adhere to the Area's behaviour's - Aspirational to be Exceptional
  • Owning development for the good of yourself development and SJP

Special Requirements:

  • You will be based at the Newcastle Location however occasional travel between the Northern locations may be required.

Thank you for taking an interest in a career with St. James's Place Wealth Management. We are an equal opportunities employer and committed to ensuring all applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

How to Apply

To apply for this role please click on the Apply button below.

We occasionally close vacancies early due to high volumes of applications. We would therefore recommend you complete your application prior to the closing date which is for guidance only.