Technical Writer

Recruiter
NetTalent
Location
North Lanarkshire
Salary
32000.00 GBP Annual
Posted
04 May 2021
Closes
06 May 2021
Sectors
IT
Contract Type
Permanent
Hours
Full Time

IT Technical Writer (Software)

Permanent

Glasgow

Strong Remote Options

Up to GBP32,000

Excellent Benefits

Company

Our client is actively recruiting for a Technical Writer. They are an international tech company that creates a varied range of business software solutions. With platforms powered by analytics and globally dispersed technical teams, they are setting themselves up for a constantly evolving market. They have increasingly ramped up investment in their Glasgow technology HQ in recent years and consolidated a number of their key business products here. They create lots of different products aimed at making businesses much more efficient - loads of SaaS web apps & data-rich open platforms.

Opportunity

This Technical Writer will work closely with software development teams to produce a variety of content in order to aid the delivery of software, improve processes, & maintain product information standards. This person will extract technical information from existing content or key stakeholders & deliver this in a more understandable format. Within this role you will wear the different hats of Quality Champion, Content Collator & Manager, as well Technical Writer.

In simpler terms, you will receive technical information from software developers (mostly) then convert this into language that a non-technical end user can read easily & engage with. Some basic understanding of software development or programming would be a bonus to dig into & really hone down on the information/explanations that developers give.

Responsibilities

  • Extract relevant technical information from developers/stakeholders/existing content
  • Question any functionality that is difficult to document or may appear not fit for purpose
  • Design & deliver simplified technical content to help customers use the product
  • Understand requirements and knowledge levels of end users
  • Work within agile scrum team delivery
  • Co-operate with small Glasgow team & larger Global team

Experience/Skills

  • Experience working with/within a software development team or even with broader IT teams will be huge plus. Or any programming/SDLC knowledge.
  • A talent or background in communications
  • Experience within a role where you had to turn highly technical language into readable, simple instructions or information
  • Any history developing content - eg, information packages, technical documentation
  • Some experience of topic based writing/authoring tools (MadCap/MadCap Flare)
  • CSS/HTML knowledge beneficial
  • CompSci/STEM or English/Journalism/Communications degree is nice bonus

Please apply with CV to be considered.

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