Engagement Coach

04 May 2021
01 Jun 2021
Sport & Leisure
Contract Type
Full Time
Engagement Coach

Starting salary GBP22,167 per annum
37 hours per week
Fixed-term to 30th November 2024
Based in Pool, Redruth (currently working remotely due to the pandemic)

Lizard Pathways

Lizard Pathways is recruiting a team to deliver the exciting new Restart Scheme commissioned by the Department for Work and Pensions (DWP).

Working under the prime contractor, Seetec/Pluss, Lizard Pathways have been selected to cover the far South West of the County, encompassing Penzance and Helston with its surrounding areas as covered by the respective Job Centres. Seetec/Pluss and their delivery partners, will complement the vital work of Jobcentre Plus with extra expertise, investment, innovation and additional capacity for intensive support.

Through regular contact with all participants, providers will develop a strong understanding of individuals' employment history, skills, aspirations and support needs to develop the right package of support to help each participant succeed.

This year Lizard Pathways are celebrating their 20th year in supporting individuals' progression into sustainable employment. We aspire to enhance our client's aspirations, skills and employability and our service continues to be recognised as a core activity contributing towards the economic well-being of Cornwall and the Isles of Scilly.

The expertise within the team provides information, advice and guidance on career choices and options, training and education, employability skills such as CV writing, completing application forms, job searches and interview techniques, together with signposting to a range of specialist support agencies and alternative providers.

If you feel inspired and believe you have the motivation, compassion and drive to join this dedicated team, we would welcome receiving your application to one of the vital roles detailed below.

The Restart Engagement Coach will support participants during their Restart journey. This will involve providing encouragement and positive reinforcement about the programme and to support engagement with the range of appropriate services and activities available to each participant. Priorities will include providing 1-2-1 and Group support for online job searches, facilitating introductions to specialist support services and generally providing a high-level of customer service during attendance at the 'delivery centre'.

Being the first point of contact for all new participants, the Engagement Coach is an integral part of the Restart team. The successful candidate will be responsible for co-ordinating 'warm handovers' with the Seetec/Pluss Call Centre, JCP Advisers and, of course, with the participants themselves.

Excellent interpersonal skills are essential for this role, including the ability to confidently engage with participants in a range of ways, including face-to-face and digitally.

Deadline: 9am, Friday 14th May 2021
Interviews to be held via Microsoft Teams week commencing 17th May 2021

So, if you're seeking your next challenge as an Engagement Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

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