2nd Line Help Desk Support - GBP25,000 - GBP30,000

Recruiter
Confidential
Location
Chelmsford
Salary
25000.00 - 30000.00 GBP Annual
Posted
04 May 2021
Closes
01 Jun 2021
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
1st / 2nd Line Help Desk Support - Telephony experience is essential - GBP25,000 - GBP30,000

My client in Chelmsford has a new position available for a talented 1st / 2nd Line Support Engineer. They're looking for someone to come in and help support users with IT issues. This is a varied and interesting position within a reputable and fast growing organisation. This business will offer career progression and opportunities to move up into an more Senior IT Support Role.

Within this role you would provide high quality face-to-face or remote support to non-technical people whilst recording support issues and service requests in the incident ticketing system. Also you would resolve issues with IT systems and business applications, seeking help from other members of the IT team when necessary.

Skills Needed:
** Active Directory, Group policy
** Exchange / Office 365 / SharePoint
** Exposure and knowledge of different Windows products
** Experience of working on a help desk

Qualifications You Will Gain In This Role!!
Server 2016 Datacentre MCSA
70-740 Installation, Storage, and computer with Windows Server 2016
70-741 Networking with Windows Server 2016
70-742 Identity with Windows Server 2016

1st / 2nd Line Help Desk Support - Chelmsford - VOIP - GBP25,000 - GBP30,000

For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy