Assistant Restaurant Manager

Recruiter
Duchally House Leisure Ltd
Location
Inverness
Salary
10.00 GBP Hourly + Tips. Staff discount. Staff accomodation.
Posted
04 May 2021
Closes
01 Jun 2021
Contract Type
Permanent
Hours
Full Time

An exciting opportunity has arisen for an assistant restaurant manager to join this 4 star hotel with an award winning restaurant located in a beautiful area in the heart of Scotland. Staff accommodation can be offered with this role. This is a day-to-day hands-on position responsible for all aspects of food & beverage and meetings & events operations.

The ideal candidate should be able to:

  • Welcome guests and visitors to the resort and ensure their stay is a memorable experience which must be repeated.
  • Assist with coaching and counselling employees to reflect company service standards and procedures.
  • Perform all tasks of a F&B and M&E operator as and when required to facilitate service.
  • Ensure all F&B and M&E operations including cash handling are done as per policies and procedures.
  • Assist the manager with all issues on POS including any changes to price or product,
  • Control upcoming bookings on online booking system and edit booking notes when necessary to prepare for special dietary requirements in advance.
  • Assist managing all back of house store areas to a high standard to ensure company property is looked after and easily accessed.
  • Assist with all beer, wine, spirits & soft drinks orders and have a strong focus on efficient cellar management.
  • Analyse, investigate & resolve guest complaints in the absence of the line manager and give feedback with explanations to resort management.
  • Assist with ensuring proper staffing levels for customer service goals.
  • Assist with building and maintaining an efficient team of employees, driving the team towards the objectives of the business.
  • Assist with all key staff training, identifying training needs and capability gaps within the team.
  • Support and cooperate with other departments and maintain excellent communication with all departments.
  • Act as liaison between senior management and F&B staff.
  • Deputise in the absence of the bar & restaurant manager.
  • To carry out duty management shifts as per company rota.
  • To ensure the company's health & safety policy is fully promoted and arrangements have been made to carry out the policy.