Youth Service Manager - Mother and Baby + Care Leavers

Youth Service Manager - Mother and Baby + Care Leavers

Enfield, London

£34000 - £35000 per annum

Permanent, Full Time

We have an exciting opportunity to lead and develop our Care leavers and Mother and Baby service. If you are an experienced and dynamic leader in this field, then we would love to hear from you. 

We are a passionate team who pride ourselves on creating safe environments where young people can thrive. We are expanding on our current supported housing offer and need a highly motivated and experienced person to lead these new services.

We currently have an opportunity available for a Service Manager to join us to manage two of our services located in Enfield and Haringey.

The Services

Mother and Baby unit – 4 bed spaces

We provide support and care to young mothers to become independent and ensure the baby will receive the best care.

Care Leavers service – 19 bed spaces

We support young people leaving care to gain independent living skills to enable them to move on and maintain a place of their own.

The role

Reporting to the Operations Manager and working in a team of established services managers.

Initially leading on the development and set up of these new services you will need strong project management skills in order to lay the foundations for services that will grow and flourish under your supervision.

You will lead on all areas of the service including housing management, safeguarding and maintain an excellent package of support for young people. 

You will support, motivate and develop a team of Youth Coaches whose aims are to support clients in developing their life skills and helping them to live independently.

Overall, you’ll ensure the delivery of a quality service which reflects best practice and adheres to all relevant legislation, policies, procedures and performance standards. 

What we are looking for

• A Youth and Community qualification or equivalent
• Experience of working with the client group plus in depth knowledge of safeguarding children and adults. 
• Team management experience including managing performance  
• Experience of multi-agency and inter-agency working 
• Experience in identifying risk and risk management planning 
• Experience of housing sector and managing dispersed accommodation
• A current knowledge of the welfare benefits system 
• Knowledge of housing and relevant legislation
• Full valid driving license and use of car to work purposes is essential 

What we’re offering

• 25 days holiday plus 8 days bank holiday and extra over Christmas
• Salary sacrifice schemes 
• Health care cashback scheme 
• Employee assistance programme including free counselling and legal advice 
• Corporate discounts 
• A supportive and friendly working environment 
• Generous pension scheme 

Motivated by social concern, we aim to create places where people want to live. Christian Action own or manage over 1690 properties in the London boroughs of Enfield, Barnet, Haringey, and Waltham Forest. We have an excellent reputation with these authorities for providing innovative housing and support services.

Christian action housing has been awarded ‘Disability Confident Employer’ status, and is working to become a ‘Disability Confident Leader’. We are committed to making our recruitment process open, fair and accessible to all, and we will work with individuals with a disability to make our roles accessible wherever possible. 

As an employer we value feedback from our team, and believe that staff engagement is central to how we deliver great services to our local residents. We recently took part in the Times ‘2021 Best Companies to Work For’ survey and were delighted to receive our accreditation as ‘Very Good to Work for’, and were listed as one of the top 25 housing associations to work for. But we are not done yet. We are always striving to improve and when you become part of our team, you can join with us to make our workplace even better.

We welcome and embrace those from all faiths and none. We are an anti-racism organization and have a zero tolerance on racism and all forms of bigotry.