Customer Service Representative
- Recruiter
- Confidential
- Location
- Cardiff
- Salary
- Competitive
- Posted
- 28 Apr 2021
- Closes
- 26 May 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
CUSTOMER SERVICE REPRESENTATIVE
CARDIFF
GBP19,500
A worldwide distributor of products, services and supplies for the healthcare sector is looking for a Customer Service Representative to join their supportive team. You will be responsible for full administration duties in the Service Department, ensuring customer requirements are met.
BENEFITS
You will be working within a caring organisation that offers lifelong learning and career progression, plus a broad array of other benefits.
RESPONSIBILITIES
* Processing planned and unplanned service and repair requirements
* Closing out engineer worksheets and creating invoices
* Closing outstanding calls and booking follow-up calls as appropriate
* Booking Contract Servicing
* Processing orders for spare parts
* Liaising with internal departments
* Dealing with customers and suppliers
* Participating in special projects and performing other duties as required
REQUIRED SKILLS & EXPERIENCE
* Experience within customer service, call centre or coordination role
* Experience handling customer complaints
* IT Literate e.g. Excel, Word and Outlook
* Ability to build strong relationships with clients
* Ideally has had experience with MRP or CRM systems
NEXT STEPS
If you're interested, apply today with your current CV. Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected
CARDIFF
GBP19,500
A worldwide distributor of products, services and supplies for the healthcare sector is looking for a Customer Service Representative to join their supportive team. You will be responsible for full administration duties in the Service Department, ensuring customer requirements are met.
BENEFITS
You will be working within a caring organisation that offers lifelong learning and career progression, plus a broad array of other benefits.
RESPONSIBILITIES
* Processing planned and unplanned service and repair requirements
* Closing out engineer worksheets and creating invoices
* Closing outstanding calls and booking follow-up calls as appropriate
* Booking Contract Servicing
* Processing orders for spare parts
* Liaising with internal departments
* Dealing with customers and suppliers
* Participating in special projects and performing other duties as required
REQUIRED SKILLS & EXPERIENCE
* Experience within customer service, call centre or coordination role
* Experience handling customer complaints
* IT Literate e.g. Excel, Word and Outlook
* Ability to build strong relationships with clients
* Ideally has had experience with MRP or CRM systems
NEXT STEPS
If you're interested, apply today with your current CV. Our team will review your application to see if it's a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected