Service Manager
- Recruiter
- Confidential
- Location
- Sheffield
- Salary
- Competitive
- Posted
- 27 Apr 2021
- Closes
- 25 May 2021
- Sectors
- Business Opportunities
- Contract Type
- Permanent
- Hours
- Full Time
Role: Service Manager
Salary: Up to GBP40,498 per annum
Location: South Yorkshire/Sheffield
Contract type: Permanent
The Growth Company's Employment Team have an opportunity for a Service Manager to lead a team of delivery staff and support staff to ensure successful delivery of a contract in order to maximise the achievement of outcomes and deliver the performance expectations of prime contractors and commissioners.
Key Responsibilities:
* Ensure the successful delivery of team targets for prime contractors and commissioners.
* Maximise the placing and sustainment of customers into jobs or learning.
* Meet the recruitment and training needs of employers.
* Lead and support a team of delivery and support staff to drive high levels of contract performance.
* Responsibility for P&L account results including achievement of income targets, managing staff productivity, client spend and office costs.
* Development of local relationships to ensure a good range of provision to support customers as well as ensuring effective marketing activities to meet contractual requirements.
* Delivery of high quality and compliant services to customers.
* Continuous improvement of systems, quality of provision and product development.
* Management of data integrity and data security, including maintenance of the required audit trail.
* Maintain current knowledge of relevant policy (local and national), current knowledge of appropriate market intelligence and business opportunities/threats
* Ensure services are delivered with probity and integrity
About You:
* You have a good understanding of of the employability, training & employment industries.
* Confident People manager.
* You have strong levels of individual initiative who can work well to targets.
* Resilient under pressure with excellent problem-solving skills.
* Working knowledge of the principles of people management and employment law.
* Understanding of MI and financial information.
* Good labour market knowledge and relevant policy (local and national).
Requirements:
* Ability to effectively lead and manage staff.
* Can effectively Communicate and build networks.
* Ability to work effectively as part of a team.
* Experience writing high quality reports.
* Excellent time-management and organisational skills.
* Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.
GC has now committed to 'Ban the Box'. Ban the Box is a campaign to increase opportunities for people with convictions to compete for jobs. We're supporting the campaign by removing conviction questions at the applications stage
Salary: Up to GBP40,498 per annum
Location: South Yorkshire/Sheffield
Contract type: Permanent
The Growth Company's Employment Team have an opportunity for a Service Manager to lead a team of delivery staff and support staff to ensure successful delivery of a contract in order to maximise the achievement of outcomes and deliver the performance expectations of prime contractors and commissioners.
Key Responsibilities:
* Ensure the successful delivery of team targets for prime contractors and commissioners.
* Maximise the placing and sustainment of customers into jobs or learning.
* Meet the recruitment and training needs of employers.
* Lead and support a team of delivery and support staff to drive high levels of contract performance.
* Responsibility for P&L account results including achievement of income targets, managing staff productivity, client spend and office costs.
* Development of local relationships to ensure a good range of provision to support customers as well as ensuring effective marketing activities to meet contractual requirements.
* Delivery of high quality and compliant services to customers.
* Continuous improvement of systems, quality of provision and product development.
* Management of data integrity and data security, including maintenance of the required audit trail.
* Maintain current knowledge of relevant policy (local and national), current knowledge of appropriate market intelligence and business opportunities/threats
* Ensure services are delivered with probity and integrity
About You:
* You have a good understanding of of the employability, training & employment industries.
* Confident People manager.
* You have strong levels of individual initiative who can work well to targets.
* Resilient under pressure with excellent problem-solving skills.
* Working knowledge of the principles of people management and employment law.
* Understanding of MI and financial information.
* Good labour market knowledge and relevant policy (local and national).
Requirements:
* Ability to effectively lead and manage staff.
* Can effectively Communicate and build networks.
* Ability to work effectively as part of a team.
* Experience writing high quality reports.
* Excellent time-management and organisational skills.
* Well-developed IT skills, including MI systems, spreadsheets and diary management, email, data security.
GC has now committed to 'Ban the Box'. Ban the Box is a campaign to increase opportunities for people with convictions to compete for jobs. We're supporting the campaign by removing conviction questions at the applications stage