Service Manager

30000.00 - 35000.00 GBP Annual + TBC
27 Apr 2021
25 May 2021
Contract Type
Full Time
Service Manager

St Columb

cGBP30,000 - GBP35,000 basic plus overtime

A fantastic opportunity has arisen at a family ran Agricultural Machinery Dealership near St Columb.

Essential Duties

* Control all aspects of a service workshop environment

* Receive and deal with all service enquiries, Allocate service workload to technicians

* General servicing, repairs and diagnosing faults

* Ensure administration tasks are completed as required

* Maintain, observe and comply with all company polices

* Promote product support services to current and new customers

* Ensure all work is carried out completely and effectively whilst adhering to company and manufacturer's scheduled times to maintain efficiency

* Effectively ensure the service team record details of diagnosis, work completed, and components utilized in line with company and manufacturer standards

Preferred Skills & Qualifications

* Experience as a Manager within a service role

* Able to think on your feet and resolve problems

* Able to organise and prioritise workloads

* Liaise effectively with colleagues and customers at all levels in a polite and efficient manner

* Demonstrable experience of delivering a very high standard of customer service

* Driving Licence

* Good Technical Knowledge

* The ability to work without supervision

* Confident in the use of ICT

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