Account Manager

20000.00 - 30000.00 GBP Annual
27 Apr 2021
25 May 2021
Contract Type
Full Time
About The Role
We have a fantastic opportunity for an Account/ Relationship Manager to join our Sales Team.
Within this role you will be:
Conduct regular high value/strategic client meetings using conference calls and face-to-face meetings.
Provide high value/strategic clients with support for all queries ensuring that at all times the company's systems are updated to track any change requests or specific requirements relevant to the implementation
Monitor progress of implementations ensuring that potential issues affecting SLA delivery whether they are client or allpay related are escalated at the earliest opportunity
Work closely with the Client Services and Sales Team in identifying areas of improvement which will aid with the client experience.

About The Candidate
To be successful in this role you will need to:

Previous experience in a customer account management role or equivalent.
Have excellent attention to detail and accuracy: including in written communication.
Be able manage several complex activities simultaneously and prioritise.
Be able to gather, input and evaluate data.
An experience in project management and monitoring would be an advantage.

About The Company
People are at the heart of allpay and we reward our employee with a competitive benefits package which includes, a defined contribution group pension scheme, income protection, life assurance, an array of health and wellbeing options including private healthcare cover and an onsite gym. This is coupled with our excellent Learning and Development offering.

We work with some great recruitment agencies. We don't choose to partner with everyone. Explicit consent or confirmation must be received from our HR department before we accept CV's. Contractual terms and specific campaigns must have been signed and agreed before you are considered a partner. We never accept unsolicited CV's, EVER! Even from our trusted partners. We consider it "spoiling," which does not endear you to us. By sending us unsolicited CV's we deem these a free gift. If we choose to engage these candidates directly we will not pay you any fees. You will be deemed to have accepted this zero fee by providing unsolicited or spoiled candidates.
We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check

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