Internal Sales Advisor

Osborne Appointments are currently recruiting a motivated Internal Sales Representative to join the small, professional sales team within our fast-paced headquarters in Welwyn Garden City.

The ideal candidate will have a minimum of two years' telephone sales experience and a proven track record in order inputting. You will be required to achieve your own monthly KPIs as well as contributing to ensure that the team achieve their overall target.

This position also requires intermediate/advanced excel skills to support the sales team. So, if you possess these skills and are a motivated and organised individual, with the ability to communicate effectively, then this would be a fantastic opportunity for you.

Key accountabilities

Efficiently handle sales orders from customers over the phone and via email
Maximise Sales and Gross Margin through programmed sales activities
Proactively develop new business opportunities through inbound and outbound calls through campaigns
Increase the average order value through upselling and add on's
Plan tasks to ensure a high level of productivity & efficiency through effective time management
Identify new product opportunities and sales recovery through detailed customer analysis
Create & be accountable for customer quotes and follow up's following Barco procedures
Accurately record all customer interaction and sales on the internal CRM system
Work cohesively as part of the sales team to maximise overall sales performance
Monitor and feedback competitor activity to the Sales Manager
Support and cover other members of the Sales Team as required
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Benefits

20 Days holiday (rising to 25 after six months' service) plus bank holidays
Opportunities to progress within the company dependent on skill and business requirement
Company pension scheme (applicable after 3 months service)
Life insurance scheme
Free on-site parking
Discounted staff purchase rate
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Your experience and abilities

A minimum of two years' sales or sales order processing experience
Experience in order Entry
High self-expectation of customer service excellence
Outstanding written and verbal communication skills
Excellent IT skills covering, Word, Outlook and CRM systems
Advanced knowledge of Excel - working with V Look-ups & Pivot Tables
Good inter-personal skills
Ability to prioritise and adapt to changing workloads
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Your attributes

Highly self-motivated and driven to achieve targets
Inspirational, influential with the drive to achieve
Persuasive with the ability to sell concepts and ideas by gaining commitment and willing acceptance
Self-confident, enthusiastic, positive, self-motivated, competitive and independent
Contribute to team targets by utilising the highest standards of product, market and customer knowledge
Enthusiasm to go the extra mile for the customer and the business
Passionate in achieving results
Fully focused on outstanding customer service
A willingness to increase product knowledge through training and education
Impassioned about our business and what we represent