Customer Service Advisor

26 Apr 2021
24 May 2021
Contract Type
Full Time
Interaction Recruitment are working with this leading public sector provider to recruit for 3 Customer Service Advisors within Admin and Clerical within in Lincoln on a temporary ongoing basis. Offices are located on Silver Street, lincoln.

The role;-

- First point of contact for anyone that calls in relation to COVID

- Provide a friendly and helpful service and handle calls efficiently

- The role is to gather as much information with as much detail as possible

- Fact find whilst remaining professional

- Use the appropriate IT systems within a PCI compliant environment

The Person;-

- Must be available to start asap

- Cool, clear headed

- Professionalism in your verbal and written approach

- Be of strong and resiliant character

- Have a caring and empathetic approach

- Must have telephone experience as dealing with inbound and outbound calls

Whats on offer:-

- A 37 hour week

- This role is temporary but will ideally go permanent for the right candidates

- Hours will be on a rota based system between 8am - 6pm Monday to Sunday

To apply for this role please email your CV to (url removed). Closing date for applications is Friday 7th May