Customer Service Advisor

Recruiter
Confidential
Location
Lincoln
Salary
Competitive
Posted
26 Apr 2021
Closes
24 May 2021
Contract Type
Temporary
Hours
Full Time
Interaction Recruitment are working with this leading public sector provider to recruit for 3 Customer Service Advisors within Admin and Clerical within in Lincoln on a temporary ongoing basis. Offices are located on Silver Street, lincoln.

The role;-

- First point of contact for anyone that calls in relation to COVID

- Provide a friendly and helpful service and handle calls efficiently

- The role is to gather as much information with as much detail as possible

- Fact find whilst remaining professional

- Use the appropriate IT systems within a PCI compliant environment

The Person;-

- Must be available to start asap

- Cool, clear headed

- Professionalism in your verbal and written approach

- Be of strong and resiliant character

- Have a caring and empathetic approach

- Must have telephone experience as dealing with inbound and outbound calls

Whats on offer:-

- A 37 hour week

- This role is temporary but will ideally go permanent for the right candidates

- Hours will be on a rota based system between 8am - 6pm Monday to Sunday

To apply for this role please email your CV to (url removed). Closing date for applications is Friday 7th May