Customer Service Advisor - Child Services

Recruiter
Confidential
Location
Lincoln
Salary
Competitive
Posted
26 Apr 2021
Closes
24 May 2021
Contract Type
Temporary
Hours
Full Time
Interaction Recruitment are working with this leading public sector provider to recruit for 2 Customer Service Advisor's within the Children's Social Care Team in Lincoln on a temporary basis to start on Thursday 29th April. The right candidate will be offered the opportunity to apply for a permanent role once they have worked 12 weeks

The role;-

- First point of contact for anyone that calls in to Customer Service to report concerns regarding a child

- The calls will come from members of the public but also Police Officers, nurses and school teachers

- The role is to gather as much information with as much detail as possible

- Fact find whilst remaining professional

- The data you capture will go to Social Services

The Person;-

- Must be available to start on Thursday 29th April 2021

- Cool, clear headed

- Professionalism in your verbal and written approach

- Be of strong and resilient character

- Have a caring and empathetic approach

- Ideally you will have some experience in Health & Social Care (or hold relevant qualifications)

- Most importantly have exceptional Customer service skills and have a background within this

What's on offer:-

- A 37 hour week

- This role is temporary but will ideally go permanent for the right candidates

- Hours will be on a rota based system between 8am - 8pm Monday to Friday

- Stable, working environment with excellent prospects

Please send your CV to (url removed)