Telesales / Customer Service Role

Telesales - duties will include;

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Speaking to customers over the telephone or via email to deal with order enquiries.

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To identify parts required from the information given by the engineer and source using companies main warehouse and third party suppliers.

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Enter order into the enquiry system and process.

Telesales / Customer Service - Skills & Experience Required

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A professional manner and attitude to work

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Experience of working within a customer focussed environment and commitment to delivering a high quality customer service.

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Proficient with Microsoft Word for Windows and Excel spreadsheets.

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Accurate typing and keyboard skills.

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A professional, efficient yet friendly telephone manner capable of taking accurate telephone messages for other team members.

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Organisational and administrative ability to manage a varied workload, prioritising tasks appropriately.

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Ability to communicate with all individuals offering a courteous service at all times.

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The ability to work within a team and under own initiative when required.

Telesales / Customer Service - Benefits Offered

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Competitive salary

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Working 37.5 hours per week, Monday to Friday

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20 days holiday + bank holidays

Thank you for your application