COVID Support Officer

Recruiter
Confidential
Location
Derby
Salary
Competitive
Posted
21 Apr 2021
Closes
19 May 2021
Contract Type
Temporary
Hours
Full Time
EPA Associates are currently working in partnership with a local authority in the midlands to support them with their staffing needs. Our client is looking for Covid support Officers to support them and their partners on the management and prevention of local outbreaks, by advising members of the public on social distancing and other covid secure measures in public areas.

Job Purpose

The main purpose of the role is to provide advice and guidance in a friendly non-confrontational way and to report issues to the Police and the Food and Safety Team.

Responsibilities

* Working in pairs to patrol the city in branded Derby City Council Uniform.

* Working a variety of shift patterns between 08:00 and 22:00 including evening and weekend working to meet the demands of the service.

* Explain coronavirus restrictions to members of the public and business owners.

* To visit members of the public at their homes to inform them that someone from test and trace is trying to contact them.

* Provide advice on government guidance mainly social distancing, face coverings.

* Monitor numbers in premises and queues.

* Take notes of incidents or issues so these can be effectively referred to the appropriate team or police.

* Notify the police or Public Protection Officer's where escalation required.

* Report non-compliance to Environmental Health Food and Safety Team.

* Work collaboratively with other council officers and teams.

* Signposting to other services - NHS Test & Trace / Community Support Hubs.

* Policy and guidance are continually changing.

Requirements

* NEED TO REMAIN UP TO DATE WITH THE RULES AND GUIDANCE PUBLISHED BY GOVT : (url removed). uk/coronavirus