Customer Service Advisor
- Recruiter
- Confidential
- Location
- Great Yarmouth
- Salary
- Competitive
- Posted
- 21 Apr 2021
- Closes
- 04 May 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Temporary
- Hours
- Full Time
Hales Group are seeking an experienced Customer Service Advisor on a temporary basis initially until June 2021.
This role requires a dynamic, proactive and resilient person who is a natural problem solver and multi-tasker.
This position will involve;
Taking calls and email enquiries from customers
Resolving customer issues promptly and in accordance to company guidelines
Diary management, travel booking and planning
Optimising own time and resources to required performance levels to fulfil company targets and satisfy customer demand
To apply for this position please ensure you meet the following criteria;
Have experience within customer service
Ideally come from an industrial/engineering/manufacturing background
Be IT literate with experience of Microsoft packages
Be available immediately
HOURS: Full Time Monday to Friday
LOCATION: Great Yarmouth
TERM: Temporary initially until June 2021
PAY: GBPcompetitive rates available DOE
Why work through Hales Group
All of our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme.
Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch
This role requires a dynamic, proactive and resilient person who is a natural problem solver and multi-tasker.
This position will involve;
Taking calls and email enquiries from customers
Resolving customer issues promptly and in accordance to company guidelines
Diary management, travel booking and planning
Optimising own time and resources to required performance levels to fulfil company targets and satisfy customer demand
To apply for this position please ensure you meet the following criteria;
Have experience within customer service
Ideally come from an industrial/engineering/manufacturing background
Be IT literate with experience of Microsoft packages
Be available immediately
HOURS: Full Time Monday to Friday
LOCATION: Great Yarmouth
TERM: Temporary initially until June 2021
PAY: GBPcompetitive rates available DOE
Why work through Hales Group
All of our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme.
Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch