Logistics Coordinator

26000.00 - 30000.00 GBP Annual
20 Apr 2021
11 May 2021
Contract Type
Full Time
An exciting opportunity has arisen to join a wonderful company based in Henley-On-Thames as a Logistics Coordinator on a permanent basis. With an ambitious growth target, we are looking for an enthusiastic, passionate, and talented Logistics Coordinator to help our clients team launch some exciting new products.

You will be joining a team of people who meet personal and business challenges with hard work and a smile. They not only see things as they are and ask why - but see things that never were and ask why not.

Role activities / responsibilities

International order management - Ensuring orders are raised in accordance with commercial agreements. Managing orders to provide the most efficient despatch solutions and providing required export documentation. Work closely with the International sales team to continually drive process improvement.
UK order management - Receiving and processing daily orders using SAP. Demand sensing orders and ensuring orders meet commercial agreements. Ensuring correct orders are raised by the warehouses and stock is despatched. Monitor out of stocks and proactively communicate with customers, whilst building strong relationships with retailer partners.
Logistics Partners - develop a collaborative working relationship with logistics partners to ensure they are operating to the required standards through close monitoring of KPI data. Support the Logistics Manager in continuous improvement plans.
Sales team - work closely with the Deals (Sales) team to ensure we are aligned on demand and stock positions highlighting abnormal demand. Provide weekly service level updates for customers.
Claims management - work closely with our logistics partners and the Sums (Finance) team to investigate and resolve delivery related invoicing claims received from our customers.
Support the development and launch of new products by representing the logistics team on projects.
Operations Support - offering adhoc support within the Clockwork (Operations) team to ensure we deliver the teams' objectives.You will need:

Experience of working in logistics within an FMCG environment is preferable with a real passion for operations and willingness to throw yourself into a varied and busy role.
Experience of import and/or export paperwork
Strong attention to detail with excellent organisational skills
Sound IT skills including experience of an order processing system such as SAP and strong MS office skills e.g. Excel (pivot tables & lookups)
Ability to work well under pressure and prioritise within daily timescales.
Ability to build strong relationships to get things done and resolve issues across the business and with suppliers and customers
Excellent interpersonal, communication and collaboration skills
Passion and determination to succeed
Knowledge and/or experience of production planning would be useful

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