Customer Service Administrator

1 day left

Newcastle Upon Tyne
20 Apr 2021
18 May 2021
Contract Type
Full Time
The role - Customer Service Administrator

Office Angels have an exciting opportunity for a Customer Service Administrator to join our client ASAP, on a permanent basis.

Hours: Monday-Friday 9am-5pm

Start dates: We have 2 intakes for this role on the below dates.

1 x 10th May 2021

3 x 1st June 2021

Salary: GBP18,538

This role is initially working from home full time, until restrictions change. Once restrictions have been relaxed the role will be a mix of both working from home and office based.

The duties for this role includes:

Answer and make telephone calls to clients and employers
Demonstrate high levels of due diligence to ensure the credibility of all information obtained
Taking responsibility for managing own workload
Maintain a balance of both inbound/outbound calls and emails each hour
Keeping accurate note records of all communication using the in-house system
Adhere to the company target policy at all times
Maintain high levels of confidentiality at all times by adhering to GDPR procedures
Demonstrate awareness of company policies and proceduresRequirements:

Good working knowledge of Microsoft Office packages
Ability to communicate effectively by telephone, in person and in writing
High attention to detail
Exceptional customer service and people skills
Ability to multi-task
Acting in a professional manner at all timesCompany Benefits:

Flexible home/office working
25 days (Plus Bank Holidays) Annual Leave entitlement
Private health-care available
Pension scheme
Life insurance
Free parking available on siteAbout Office Angels

Office Angels is the market - leading provider of temporary and permanent office professional roles across the UK - from PA's and secretaries to finance and HR.

We develop supportive relationships with our many valued clients, understanding their unique business requirements and pinpointing the ideal fit for their company.

To apply

For more information and to apply, please click the 'apply' button

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Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website