Sales Support Administrator

16 Apr 2021
14 May 2021
Contract Type
Full Time
Our client has an exciting opportunity for a Sales Support Administrator to join our team based in Luton. You will be joining on a full-time permanent basis and in return, you will receive a competitive salary.

They enable primary and acute care by solving problems - whether that's staffing a high-volume rota, providing critical locum coverage or finding opportunities for healthcare professionals to contribute their expertise - every day we are entrusted as a key enabler of primary and acute care.

About the role:

The Sales Support Administrator provides a supporting role for the primary care division for all operational matters. The primary duty is to ensure the sales teams run efficiently by providing proper communication and accurate data, as well as providing all other administrative services required.

Your responsibilities as our Sales Support Administrator will include:

- Resolving timesheet queries, keeping a log of issues so that trends can be identified and process improvements implemented

- Building strong internal relationships with the payroll and billing team to ensure effective query resolution

- Ensuring booking confirmations are returned from clients and candidates

- Ensuring best practice is being adhered to with the sales operations department

- At all times, complying with company policies, procedures and instructions

- Responding to queries from candidates, clients and internal employees in a timely and appropriate way

- Answering incoming calls; taking messages and re-directing calls in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times

- Dealing with email enquiries and working with recruitment consultants to provide solutions

- Building and maintaining knowledge of the CRM system and ensure the CRM is the system of record for all transactions

- Supporting with the creation of reports and presentations to enable effective client reviews and business development activities

- Undertaking other tasks which may be assigned from time to time and which contribute to the overall success of the Company

As our Sales Support Administrator, you'll ideally have:

- Experience of providing administrative support in high-performance environments

- Excellent organisational and time management skills

- Good IT skills, including knowledge of a range of software packages

- The capacity to prioritise tasks and work under pressure

- The ability to liaise well with others and delegate tasks

- Strong oral and written communication skills

- The ability to work on your own initiative

- Strong attention to detail

- Flexibility and adaptability to changing workloads

- Problem-solving skills and project management ability

If you feel you are the right candidate for this Sales Support Administrator role then please click 'apply' now! We'd love to hear from you