Part-time Customer Service Agent - German speaking

5 days left

19000.00 - 22000.00 GBP Annual
16 Apr 2021
14 May 2021
Multi lingual
Contract Type
Full Time
Part-time Customer Service Agent - German speaking
Sales administration, Sales Coordinator, Account Management, Customer Service, Customer Care, Inside Sales, Coordinator, Order processing, Customer Relationship, Administration, Enquiry processing, Quotations, Fluent in German, Leicestershire
Salary: GBP19,000-GBP22,000 pa pro-rata
Location: Leicester, Leicestershire
Based at commutable distance from Leicester, Nottingham, Derby, Loughborough, Melton Mowbray, Derbyshire, Nottinghamshire, M1, A6

Ref: 143G1

*** Different shift patterns available ***
*** Can be part-time or full-time ***
*** Recent graduates and students are welcome too ***
*** Immediate start ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 143G1. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established British manufacturing company with international presence

Main duties:
To be the main point of contact for German speaking clients and deliver premium customer service at all times
To be responsible for the day to day Sales & Service coordination and to deal with the sales process from initial enquiry through to quotation and order placement.

The Role:
- To deal with enquiries on the daily basis over the phone, email and website.
- To process enquires, orders and quotations
- To follow up quotations, orders and potential business opportunities
- To arrange collections, returns and deliveries
- To build and maintain relationship with new and existing customers
- To maintain a high level of customer service, resolve issues and ensure interface with other internal departments
- To deal with complaints and escalate to other departments
- To coordinate with warehouses for stock movements
- To promote the company's products

The Candidate:
- Fluent in German (to mother tongue standard) & English is essential
- Recent graduates and students are welcome too
- Confident telephone manners with excellent communication skills
- Excellent organisational skills and attention to details
- Problem solving and enthusiastic attitude
- IT literate

Salary: GBP19,000-GBP22,000 pa pro-rata

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom

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