IT Helpdesk Analyst
- Recruiter
- Confidential
- Location
- Mansfield
- Salary
- 18000.00 - 23000.00 GBP Annual
- Posted
- 19 Apr 2021
- Closes
- 17 May 2021
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
We are partnering with a growing company in Mansfield who have a number of openings in their IT Helpdesk for 1st line Support Analysts.
As an IT Helpdesk Analyst you will be part of a busy servicedesk, working in a thriving and fast-paced environment.
Customer service is key so you must be happy to provide a high level of service whilst providing technical support.
Although joining at a 1st line level, this is a big business with endless possibilities to develop into various teams including; projects, networking, infrastructure, data and development.
The Helpdesk Analyst will have experience and skills in:
* Active Directory, Group Policy, DNS, DHCP
* MS Office applications
* Cisco networking
* Windows Server
* SQL Server
* Taking ownership of support tickets
* Supporting the project team with software/hardware implementations
* Writing and updating technical documentation
Interviewing and onboarding will be fully remote. Get your applications in now
As an IT Helpdesk Analyst you will be part of a busy servicedesk, working in a thriving and fast-paced environment.
Customer service is key so you must be happy to provide a high level of service whilst providing technical support.
Although joining at a 1st line level, this is a big business with endless possibilities to develop into various teams including; projects, networking, infrastructure, data and development.
The Helpdesk Analyst will have experience and skills in:
* Active Directory, Group Policy, DNS, DHCP
* MS Office applications
* Cisco networking
* Windows Server
* SQL Server
* Taking ownership of support tickets
* Supporting the project team with software/hardware implementations
* Writing and updating technical documentation
Interviewing and onboarding will be fully remote. Get your applications in now