Repairs Manager

Recruiter
Confidential
Location
Dundee
Salary
Up to GBP22,000 per annum, plus bon
Posted
15 Apr 2021
Closes
13 May 2021
Contract Type
Permanent
Hours
Full Time
Dynamic property company are looking for a Repairs Manager to join their Dundee or Stirling team.

Responsibilities:

* Overseeing the handling and completion of repairs and maintenance for a UK wide portfolio.

* Arranging tenant repairs across a designated portfolio

* Help achieve/exceed department KPI's around volume, response time, profit and margin and growth of portfolio interaction in repairs.

* Develop key processes and use of technology to enhance service taking an active role in the management of data and job updates.

* Provide informative 'self-help' guides for tenants to follow and be able to respond to update requests in good time.

* Ensure client expenditure is well managed minimising unnecessary contractor call outs.

* Build relations with sub-contractors.

* Ensure tenant liability costs are charged accordingly.

* Assist in arranging and managing of communal repairs where required.

* Provide quotations on works as required, eventually quoting for mini and major refurbishments that clients are seeking for value gain.

* Manage workload of any appointed direct engineers.

* After care / Quality Control repair matters in some cases at the site location.

* A high degree of confidentiality and professionalism is expected and required at all times.

* Attention to detail is vitally important, providing an assured, reliable service to all clients.

* Prompt, informative responses are required at all times.

* Motivated, proactive, hard-working and well organised.

* A proven track record of working as a team player supporting other members is a must.

* Honesty and Integrity at all times

* Good understanding of Microsoft Office package (Word, Excel, Outlook)

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