Training and Support Co-ordinator (German speaking)

13 Apr 2021
11 May 2021
Contract Type
Full Time
0ur client has a new and exciting opportunity for an experienced Training and Support Co-ordinator to cover a period of 12 months on a fixed term contract basis Working within their Global Sales Department which holds the relationship with the customer and is responsible for developing and achieving sales growth through a Direct Sales network of independent Consultants and Distributors.

The Role

Contribute to the growth and success of the Consultant base (and associated sales income for the company) by working as part of a team who are:

Recruiting, assisting and supporting UK and German Consultants (currently about 3000 in total)
Developing the UK and German Consultant base in support of the UK sales budget
Supporting the Global Sales Operations Manager and working closely with other Training and Support Coordinators
The Candidate

Specific Experience:

Effective German language skills both verbal and written

Sound Customer Service experience, covering areas such as answering telephone enquiries, resolving queries face to face, handling minor/major complaints and service issues

Experience could have been gained from a variety of backgrounds, such as financial services, where regulation is important

Experience in preparing and delivering presentations from small to large groups of people


Experience of working with a Learning Management System

Advanced knowledge of PowerPoint

Experience of working in a Direct Sales environment


Operational organisational and planning skills to ensure the effective running of events and activities.

Must have the ability to plan multi-task and manage your time effectively in a fast paced environment.

Able to build rapport and show empathy with potential Consultants from diverse backgrounds.

Developing presentation skills in a formal setting, together with developing written skills to draft copy

Intermediate level IT skills, especially in Word, Excel and databases

Our client is an employee owned company, all employees are stakeholders and enjoy the following benefits:

?? Discretionary Profit Share Scheme

?? Westfield Health Scheme - e.g. costs for routine dental, optical, therapy treatments, chiropody, consultations, counselling, MRI scans

?? Contributary Company pension -

?? Wellbeing for all employees - free fruit, tea, coffee

?? Birthday cards and a Love2Shop Card

?? Long Service Awards

?? Summer Fun Day at Wicksteed Park, Kettering

?? 25 days holiday plus Bank Holidays

?? Excellent company funded training and development opportunities

?? Hours of work Monday to Friday 9am-5pm

Apply today for immediate consideration to