Service Delivery Manager

Service Delivery Manager/IT Service Delivery

(ITIL Service Delivery Manager/CSI Manager/Continual Service Improvement Manager)

Nottingham Based

Permanent Position

Up to GBP50,000 dependent on experience

IT Service Delivery Manager Needed!

I have a great opportunity for a talented Service Delivery Manager to join a fast paced IT department, based in an amazing new office in Nottingham (remote working options are avaliable). You will be overseeing a number of Service Delivery tasks and ensuring incident, change and problem management processes are adhered to across the Technology department

Additionally, you will be taking ownership of ITILv3 Service Delivery Processes and helping to develop the wider technology strategy working alongside senior leadership.

If you are looking for the chance to join a forward thinking company that is focused on utilising cutting edge technology and has a real interest in the personal development of its employees, I want to hear from you!

The ideal candidate will have the following experience:

• Strong background working within Service Delivery
• Certified in ITILv3 Practitioner or above standard
• Experience in delivering process service improvements
• Be able to demonstrate an awareness across infrastructure disciplines, eg, Office 365, Networking, Servers, Datacentre/storage area networks.
• Excellent written and verbal communications
• Excellent inter-personal skills and confident working with senior leadership and technology teams.
• Highly organised with an eye for detail and a passion for documentation
• Willing to bring innovative ideas to the table and work effectively as part of a team!

If you are passionate about technology and want to explore the next step in your career, then get in touch today! Drop me an email at

If you do not feel this is the right role for you but know someone with the above skill set, we have a very competitive referral scheme for anybody who can recommend successful candidates.