Customer Booking Agent - Part Time

Recruiter
Confidential
Location
Newcastle Upon Tyne
Salary
6348.00 - 8500.00 GBP Annual + Bonus Package
Posted
10 Apr 2021
Closes
08 May 2021
Contract Type
Permanent
Hours
Part Time
IMMEDIATE START
Salary: GBP6,348.16 pa + BONUS (OTE GBP8,500)
Working Hours: 14 hours per week (weekends only)
Shift Pattern: Saturday and Sunday
Our client is looking for customer focused individuals to join their team at the Quorum business park. This role would be ideal for candidates looking for part time weekend work and an immediate start date.
Duties & Responsibilities
??Booking free DEMO appointments for consultants
??Creating prospects in the system
??Taking inbound and outbound calls
??Data capture and recorded in the system
??Responding to pre-sale customer queries as well as supporting internally (sales consultants, etc.) about the products/services we offer
??Liaising internally with various departments to finalize the booking process as well as contracts
Essential
??Experience in providing excellent customer service.
??Customer oriented, genuinely passionate about customers' security and safety.
??A polite, friendly and informative telephone manner.
??Accurate data capture and typing skills.
??Excellent communication skills with problem solving aptitude.
??Competent IT and Microsoft Office skills