Training Engagement Advisor

18000.00 - 22000.00 GBP Annual
09 Apr 2021
07 May 2021
Contract Type
Full Time
Venrec are pleased to be recruiting for a Training Engagement Adviser on behalf of our client a successful training and recruitment company based in Sittingbourne, Kent.

The role entails;

Providing information, advice and guidance to customers for all training courses

Increasing new and repeat business through telephone and face to face conversations with both current and prospective clients

Update the company CRM system to ensure that all information relating to customers, leads and sales are correct

Following up on all business leads and enquiries and process customer bookings

Following administration processes in line with awarding body regulations

Attending employer meetings to carry out a training needs analysis and learner enrolment paperwork

Engage with external referral agencies, attend job/career events, attend Job Centre Plus meetings with clients to conduct IAG and enrolment paperwork for funded courses

Assist in the planning of training schedules

Update and maintain funding agency MIS systems

General administration duties including but not limited to preparation of training materials, compiling customer files, booking training to rooms and photocopying

The successful candidate will have the following skills and experience;

Good communication skills and having a clear telephone voice

Confidence speaking to clients both over the telephone and face to face

The ability to work both independently and as part of a team

Knowledge of training within a logistics and construction sector would be desirable however this is not essential as training will be provided

Holding an IAG qualification or being willing to work towards one

A full clean driving licence and access to a car

The salary for this role will be between GBP18,000 - GBP22,000 depending on experience

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