Field Service Representative

20000.00 - 21000.00 GBP Annual
07 Apr 2021
12 Apr 2021
Contract Type
Full Time
Job Title; Field Service Representative
Salary; GBP20,000 - GBP21,000 per annum
Shifts; Monday - Friday, 40 Hours per week, day shift
Location; Leicester, Leicestershire
Our client, a unique manufacturing company based in Leicestershire are seeking a Field Service Representative to join their expanding team.The role will involve travelling throughout the United Kingdom, visiting their client-base to carryout servicing and installs for their bespoke product range.
Are you a customer focused individual who has the ability to build rapport with ease and seeking a role that allows for travel? If so, apply today!
The Field Service Representative Role;
* Deliver outstanding customer service to current and prospective clients through communicating via phone, email and face to face
* Responsible for servicing, maintaining and repairing various product ranges
* On-site installation of new products
* Attend customers sites to identify faults, repair if possible or identify what course of action is required to resolve and create report
* Manage own diary by allocating specific jobs ensuring geographically cost effective
* Working closely with the Servicing Co-ordinator and Sales Manager to ensure service targets are met
* Ensure full awareness of entire product range with the ability to promote upgrades whilst providing technical support
* Report all defects on company products, especially new models to ensure continual improvement
* Identify key opportunities to up sell and maximise business
* Travel throughout the United Kingdom attending customer sites working autonomously and remotely
* Carry out work in a safe and diligent manner
* Comply with all health & safety policies and procedures
Our Ideal Field Service Representative Candidate;
* Confident and enthusiastic individual
* Excellent communication skills with the ability to build relationships
* Ability to prioritise workload and use own initiative to drive tasks to completion.
* Analytical approach with strong problem-solving skills.
* Attentive with attention to detail
* Full UK Driving Licence is essential as travel throughout the UK will be required as part of this role
The Field Service Representative Benefits;
* Immediately available opportunity
* Opportunity for development and progression
* Excellent working environment and facilities
* Company van provided for travel
* Free parking on site
If you are interested in the Field Service Representative opportunity please apply directly through this website or Jacob Thomas Associates and ask for Vikki

More searches like this