Field Service Representative

Recruiter
Confidential
Location
Leicester
Salary
20000.00 - 21000.00 GBP Annual
Posted
07 Apr 2021
Closes
12 Apr 2021
Contract Type
Permanent
Hours
Full Time
Job Title; Field Service Representative
Salary; GBP20,000 - GBP21,000 per annum
Shifts; Monday - Friday, 40 Hours per week, day shift
Location; Leicester, Leicestershire
Our client, a unique manufacturing company based in Leicestershire are seeking a Field Service Representative to join their expanding team.The role will involve travelling throughout the United Kingdom, visiting their client-base to carryout servicing and installs for their bespoke product range.
Are you a customer focused individual who has the ability to build rapport with ease and seeking a role that allows for travel? If so, apply today!
The Field Service Representative Role;
* Deliver outstanding customer service to current and prospective clients through communicating via phone, email and face to face
* Responsible for servicing, maintaining and repairing various product ranges
* On-site installation of new products
* Attend customers sites to identify faults, repair if possible or identify what course of action is required to resolve and create report
* Manage own diary by allocating specific jobs ensuring geographically cost effective
* Working closely with the Servicing Co-ordinator and Sales Manager to ensure service targets are met
* Ensure full awareness of entire product range with the ability to promote upgrades whilst providing technical support
* Report all defects on company products, especially new models to ensure continual improvement
* Identify key opportunities to up sell and maximise business
* Travel throughout the United Kingdom attending customer sites working autonomously and remotely
* Carry out work in a safe and diligent manner
* Comply with all health & safety policies and procedures
Our Ideal Field Service Representative Candidate;
* Confident and enthusiastic individual
* Excellent communication skills with the ability to build relationships
* Ability to prioritise workload and use own initiative to drive tasks to completion.
* Analytical approach with strong problem-solving skills.
* Attentive with attention to detail
* Full UK Driving Licence is essential as travel throughout the UK will be required as part of this role
The Field Service Representative Benefits;
* Immediately available opportunity
* Opportunity for development and progression
* Excellent working environment and facilities
* Company van provided for travel
* Free parking on site
If you are interested in the Field Service Representative opportunity please apply directly through this website or Jacob Thomas Associates and ask for Vikki

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