HR SSO Specialist - 12 month FTC

07 Apr 2021
05 May 2021
Human Resources
Contract Type
Full Time
Company Description

Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally.

Informa's leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.

Job Description

Although we are all working remotely at the moment, when things do revert to some normality we will require this person to commit to travelling to the Colchester office 1-2 days a week.

The HR SSO is responsible for the full 'Hire to Retire' employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EMEA, HR SSO America's, HR SSO APAC and MI (Management Information).

HR SSO EMEA is responsible for the provision of services to approx. 4000 colleagues and is split into two further areas, Pre-employment and Administration.

Key responsibilities

The HR SSO Specialist (Admin) is expected to assume the following key responsibilities plus any other reasonable duties as required:

?? Provide first point of contact for all colleagues on employee lifecycle enquiries. Resolving queries professionally and promptly

?? Management of the HRIS systems (SAP and Oracle) to ensure colleague profiles are maintained and accurately updated with any changes throughout the month. Ensure colleague files are maintained alongside this

?? Work with HR Business Partners, Payroll and Benefits teams to ensure all payroll deadlines are met

?? Prepare, run, and submit payroll each month to our in-house payroll team and external payroll provider (ADP)

?? Produce all change, parental leave, absence, flexible working and any other ad hoc letters upon request

?? Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.


* General duty of care to colleagues

* Work collaboratively across teams/businesses

* Act as a role model to others

* Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

* Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts

* Proficient skills in Excel, Word and Outlook are essential

* Remain approachable under pressure

* Knowledge and ability to use relevant internal systems

* Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times

* Work as part of a team

* Ability to complete a variety of related tasks

* Pro-actively solve problems

* Excellent Customer Service skills

* Good time management skills

* Ability to be flexible within role

* Excellent oral and written communication skills


Knowledge & Qualifications

* A good knowledge of SAP and/or Oracle system preferable

* Good knowledge and understanding of HR/Payroll administration

* Previous experience within an HR SSO environment desirable

Additional Information

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law

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