Assistant Client Relationship Manager

Recruiter
Confidential
Location
Colchester
Salary
Company Benefits and Bonus
Posted
07 Apr 2021
Closes
05 May 2021
Sectors
Sales
Contract Type
Permanent
Hours
Full Time
Just Recruitment is delighted to be supporting a well-regarded, growing organisation, based on the outskirts of Colchester.

The Assistant Client Relationship Managers role is responsible for generating revenue for the company.

Responsibilities:
*Building and maintaining relationships with clients and key personnel
*Alerting the business development team to opportunities for further sales within existing and new clients
*Achieving client targets and KPI's as set by the company
*Escalating and resolving areas of concern as raised by clients
*Carrying out client satisfaction surveys and reviews
*Monitoring company performance against service level agreements and flagging potential issues
*Liaising with internal departments to ensure client needs are fulfilled effectively
*Maintain the companies values at all times when interacting with colleagues and clients
*Ensure company appointed processes are adhered to all times
*Promote and encourage use of company services at all times
*Compile accurate reports

Relevant skills and experience:
Essential
*Strong interpersonal skills and an ability to build rapport with customers.
*Strong work ethic
*Previous experience working in customer service based roles or a track record of managing client relationships.
*Excellent attention to detail
*Excellent communication skills
Preferred
*Previous experience working in a target driven environment
*Previous sales experience

Please note due to company location - you can only be considered for this role if yoiu have access to your own transport.

Working hours are Monday to Friday 9am - 5:30pm

Free parking is available on site.

This is an excellent opportunity to join a great team, working in a nice location

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