Customer Service Advisor

Recruiter
Confidential
Location
Braintree
Salary
21500.00 - 34000.00 GBP Annual + INC OTE
Posted
03 Apr 2021
Closes
01 May 2021
Contract Type
Permanent
Hours
Full Time
Just Recruitment Solutions are currently seeking to recruit an experienced Service Advisor on behalf of our client.

Automotive Service Advisor GBP21,000 basic with OTE of GBP34,000 dep on experience

Experienced Service Advisor Required

If you are an experienced service advisor with a proven track record in customer care and meeting service sales targets and you're looking to make the next step up in your career, we would like to hear from you.

You will be confident in your ability to deal with a wide range of people in a friendly and professional manner.

IT literate you will be able to plan and prioritise your workload effectively to ensure that tasks are completed on time and customers are attended to promptly.

As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.

Your duties will include:

Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.

Previous dealership customer service experience is essential, and you must hold a full UK driving license.

If you have what it takes, please apply by sending your up-to-date CV and a brief covering letter, detailing why you should be considered to Sharon Watson - (url removed)

Due to the volume of applicants we receive, it may not be possible to respond to every one individually. If you do not receive a response within 7 days, please assume you have been unsuccessful on this occasion, but if you do have relevant industry experience, we will retain your details and will be in touch when further suitable roles emerge