Customer Service Assistant - Ops
- Recruiter
- Confidential
- Location
- Hexham
- Salary
- Competitive
- Posted
- 01 Apr 2021
- Closes
- 27 Apr 2021
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Full Time
The Role
Matthew Charlton - Customer Service Assistant (Yard)
Based: Hexham
Salary: GBP19000-GBP21000 depending on experience
Gibbs & Dandy Group - National Merchant of the Year 2018 / "One to Watch" Times Top 100 Best Companies to Work for 2019
Our branches are busy places, with lots going on inside and out. As a Customer Service Assistant, your role will be essential to keeping our branch running smoothly. From serving our customers in the yard to loading vehicles ready for delivery, and from monitoring stock to growing our sales, you'll be at the heart of our operations. The role is predominantly based outside, which means you'll face the cold of winter and the warmth (hopefully!) of summer, but we'll provide you with the things you need to do the job, whatever the weather!
Working for Matthew Charlton, part of the Gibbs & Dandy Group will mean you have no two days the same. You will have the opportunity to support and advise customers on our extensive products and service range - no matter how big or small their project is! You will take pride in being an integral part of the Gibbs & Dandy Group's mission to be 'The Most Trusted Merchant in Town'
You'll join Matthew Charlton, Hexham. This branch is a well-established and busy branch with a friendly team of 55 who work hard to offer a great service and excellent product knowledge. The branch has extensive warehousing a sales office, shop & counter, multiple showrooms and manages eight customer delivery vehicles.
So, what are we looking for?
A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
The ability to build strong relationships internally and externally
Accuracy and attention to detail
A positive team player
A forklift licence would be also be an advantage, however it's not essential as we can organise training for you.
What will we offer you?
As part of Saint-Gobain ('Top Employer UK and globally' (Apply online only)), here at the Gibbs & Dandy Group we offer:
A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents
Saint-Gobain Life Assurance Scheme
Access to a leading health and wellbeing portal
What are you waiting for? Apply today to join us on our journey to be the most trusted merchant in town!
For more information about us, check out our website:
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.
You can find details of our 'Applicant Data Privacy Notice' here: https://(url removed)/sites/(url removed)/files/2021-03/Saint Gobain Applicant UK Ireland Data Privacy Notice Mar 2021 VF.pdf
Matthew Charlton - Customer Service Assistant (Yard)
Based: Hexham
Salary: GBP19000-GBP21000 depending on experience
Gibbs & Dandy Group - National Merchant of the Year 2018 / "One to Watch" Times Top 100 Best Companies to Work for 2019
Our branches are busy places, with lots going on inside and out. As a Customer Service Assistant, your role will be essential to keeping our branch running smoothly. From serving our customers in the yard to loading vehicles ready for delivery, and from monitoring stock to growing our sales, you'll be at the heart of our operations. The role is predominantly based outside, which means you'll face the cold of winter and the warmth (hopefully!) of summer, but we'll provide you with the things you need to do the job, whatever the weather!
Working for Matthew Charlton, part of the Gibbs & Dandy Group will mean you have no two days the same. You will have the opportunity to support and advise customers on our extensive products and service range - no matter how big or small their project is! You will take pride in being an integral part of the Gibbs & Dandy Group's mission to be 'The Most Trusted Merchant in Town'
You'll join Matthew Charlton, Hexham. This branch is a well-established and busy branch with a friendly team of 55 who work hard to offer a great service and excellent product knowledge. The branch has extensive warehousing a sales office, shop & counter, multiple showrooms and manages eight customer delivery vehicles.
So, what are we looking for?
A genuine enthusiasm for dealing with customers, and a 'customer 1st' attitude
The ability to build strong relationships internally and externally
Accuracy and attention to detail
A positive team player
A forklift licence would be also be an advantage, however it's not essential as we can organise training for you.
What will we offer you?
As part of Saint-Gobain ('Top Employer UK and globally' (Apply online only)), here at the Gibbs & Dandy Group we offer:
A competitive salary
A discretionary bonus scheme
Opportunities for career progression and development
31 days' holiday (including bank holidays), plus the option to buy or sell additional days
A defined contribution pension scheme
Great discounts across high street chains, online stores and holiday agents
Saint-Gobain Life Assurance Scheme
Access to a leading health and wellbeing portal
What are you waiting for? Apply today to join us on our journey to be the most trusted merchant in town!
For more information about us, check out our website:
The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role. We can't guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.
You can find details of our 'Applicant Data Privacy Notice' here: https://(url removed)/sites/(url removed)/files/2021-03/Saint Gobain Applicant UK Ireland Data Privacy Notice Mar 2021 VF.pdf