Call Centre Advisor - 10357

18607.00 - 21184.00 GBP Annual + commission
31 Mar 2021
28 Apr 2021
Contract Type
Full Time
JOB ID: 10357

Call Centre Jobs In East Yorkshire

Job Title: Call Centre Advisor
Salary: GBP18,607.73-GBP21,184.90 per year + Commission
Location: Hull
Job Type: Permanent
Hours & Days of work: Monday to Friday

Our client, a proactive company, providing excellent customer facing sales support, customer services and marketing programmes for leading customer-oriented businesses across the UK. Expert in B2B and B2C business, are offering an exciting opportunity for call centre jobs in East Yorkshire.

This company are a forward-thinking organisation and are offering permanent position(s) to join an existing team of hardworking call centre advisors to provide a first-class service.

You will be enthusiastic, energetic, motivated with excellent time keeping skills who enjoys working as part of a team. This role will suit you if you are keen to maintain high standards and have a hands-on approach.

The Role:
Responsibilities of the Call Centre Job in East Yorkshire:
• Represent the company well
• Provide and offer solutions for small and medium size businesses
• Upselling
• Maintain professionalism always
• Complete KPIs
• Work as part of a team
• Answer calls, emails and web chat enquiries from customers
• Make telesales and market research calls to new and existing customers
• Deal with customer orders
• Advise about products and services
• Support customers
• Update customers records on the CRM

The Person Specification:
Attitudes & Qualities:
• Must be confident and determined having excellent verbal communication skills
• Tenacious
• Ability to manage your own workload
• Be thorough and pay attention to detail
• Team player
• Remain calm in stressful situations & work well under pressure

Essentials Required:
Qualifications / Skills & Experience
• Self-motivated
• Able to use own initiative
• Proactive approach
• Communicate with people at all levels
• Previous customer service experience advantageous

Benefits to you:
• 28 days holiday
• Career progression that comes with a training & support package
• Health scheme plan for you and your family
• Pension Scheme
• Full training provided

Diverse Employment are working on behalf of the advertised position so should you wish to apply, we would be pleased to hear from you.
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