Customer Service - Full Training

Recruiter
Confidential
Location
Hertford
Salary
Plus Benefits
Posted
31 Mar 2021
Closes
28 Apr 2021
Sectors
Training
Contract Type
Permanent
Hours
Full Time
Customer Service Operator offering full training, modern offices based in Hertford, a starting salary of up to GBP18,500 + Benefits

In addition to full training, we also offer:

Starting salary of up to GBP18,500 (depending on age and experience)

Opportunities for promotion

Friendly team with offices based in the centre of Hertford

Within easy walking distance of train stations and bus routes

No cold calling and minimal complaint handling

The role of Customer Service Operator:

Answering calls in an efficient and friendly manner

Checking availability in the chosen restaurant

Accurately booking tables, meeting customer and restaurant requirements

Proposing solutions where chosen requirements are not available

Sending email booking confirmations

There are no outbound sales calls and minimal handling of customer complaints

The ideal Customer Service Operator:

You will need a proactive nature, a strong work ethic and good literacy skills

While full training will be provided, some experience in dealing with people is desirable

A professional telephone manner

Flexibility to work a variety of planned shift patterns

Working hours:

Our offices are open between 9am and 9pm, 7 days a week

Full time, working a 40 hour week on a rota basis between these times

Rotas are published well in advance so you can plan your free time

You will need to be available to work some mornings, evenings and weekends

For an immediate interview, please apply today

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