Account Manager

Recruiter
Confidential
Location
Doncaster
Salary
17000.00 - 19000.00 GBP Annual + excellent benefits
Posted
31 Mar 2021
Closes
28 Apr 2021
Contract Type
Permanent
Hours
Full Time
THE COMPANY:

Brewster Partners are delighted to be working with a training provider in Doncaster to recruit or Account Managers. The role will report to the Customer Service Manager and will require you to deliver first class customer service and support to the customers.

THE JOB:

Build and maintain a great relationship with internal and external customers
Maintain a good understanding of processes, products and systems
Building a positive rapport and long-lasting relationships
Providing assistance with queries that ensure the business deliver a service that is second to none.
Developing greater business opportunities through excellent product knowledge and qualification understanding
Identify trends where spend may be falling
Processing tutor applications to deliver qualifications
Full understanding and involvement of the administration processes to maintain accurate notes and records
A good understanding of the order processing system
To undertake visits to customers on occasion
Adhere to all Service Level Agreements (SLAs)
The timely and professional dealing with general enquiries in writing, by email or over the telephone including the taking of messages and the accurate recording and, if necessary, the dissemination of all relevant information. THE PERSON:

Proven account management experience
Think customer - always put the customer first
Be passionate about the companies products and services
Be a team player
Accept responsibility for your actions
Be enthusiastic, honest and confident
Listen and learn and respect confidentiality
Be loyal and committed to the Company and your future within the Company and To respect all members of the team.

THE BENEFITS:

My client are committed to...
Build on your strengths and develop your skills
To recognise the value of your contribution
To respect the balance between life and work
To maintain confidentiality
To provide excellent working conditions, and
To reward loyalty, commitment, innovation and outstanding performance
To providing career opportunities and professional developmentBrewster Partners Office Support & Technical Recruitment is a division of the Brewster Partners Recruitment Group focusing on the recruitment of talent in administration, business support, HR, sales, marketing and purchasing in South Yorkshire, West Yorkshire, East Yorkshire, North Yorkshire, Lincolnshire, Nottinghamshire and the Midlands. If you are interested in discussing this job in more detail or any other aspect of office support and technical recruitment we would really like to hear from you. Please visit our website at Brewster Partners for more information