Maternity Cover - Property & Facilities Management Co-Ordinator

30 Mar 2021
27 Apr 2021
Contract Type
Full Time
Core Purpose
Provide a high standard, efficient and quality services to Tenants across our clients Property portfolio & to their Facilities Management clients.
Main Tasks
* Undertake or assist the Property & Operations Manager in:
* Preparing all necessary paperwork in relation to new tenancies, ensuring all tenants are moved in efficiently and handover documentation regarding the site has been imparted.
* Carrying out hand back of properties at the end of a tenancy agreement.
* Responding to all concerns or questions raised by a tenant about their accommodation or the services provided by the site.
* Responding quickly to work orders produced by our Facilities management clients.
* Co-Ordinating contractors to carry out quotations/ remedial works as required and checking that any agreed work by contractors has been completed satisfactorily and following up on any deficiencies. Where the issue is significant, the fabric of the site is compromised in any way, liaise with the Property & Operations Manager. This includes structural damage or wear and tear, criminal damage, external works such as car parks, security lighting/cameras, roof leaks, water storage and heating etc.
* Carrying out regular site visits of our own Properties and that of our Facilities Management clients, to ensure the quality of the sites and the services we provide are maintained and developed.
* To work after hours and weekends where reasonably required.
Work with the client support team to:
* Offer high quality administrative, Client Support and front of house duties across all E-Factor Centres as required.
* Take a proactive role in the day-to-day management of our Centres and the events held there.
* Make sure meetings held in our Centres always run smoothly including room settings, Audio visual equipment, refreshments, visitor greetings etc.
* Provide support for organising and running events, workshops and associated promotional activity across all sites.
* To respond to customer and general enquiries via telephone emails and other forms of correspondence.
* To undertake any other duties as required by the Company from time to time, if these duties are of a greater level of responsibility or skill that those required in the post, then full training and appropriate supervision will be given.
You will be expected to be multi-disciplined and be able to work equally effectively in areas with high customer footfall in both frontline and 'back of house' administrative duties. You will be expected to be able to cover work across all other sites when required and be able to move across them at a moment's notice

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