Support Manager

27816.00 - 32967.00 GBP Annual
29 Mar 2021
26 Apr 2021
Contract Type
Part Time
As a Support Manager at Shaw Trust you will be working with individuals (participants) who are currently unemployed, to support them to find employment. You will be build good working relationships with your caseload of participants, getting to know what they need to support them into employment. This is a role with clear objectives and targets, therefore being organised, having a proactive approach and enjoying working in a busy role is crucial. You will enjoy speaking to people, coaching and motivating them to achieve their goals regarding finding employment.

You will create action plans with the participants who you are supporting, to document their journey and set clear and achievable objectives to help them toward employment. Additionally you will develop good working relationships with stakeholders whom you can signpost the people you are helping for additional or specific support, and make contact with employers who are recruiting to find opportunities that your participants may apply for.

You may have experience working in a customer services or people focused role, with experience in sales or working in a target driven environment. You will feel rewarded through empowering and supporting others, and making a positive impact.

We welcome applicants from those looking to work flexibly, and can offer part time positions of a minimum of 3 days per week, or shorter working days across 4 or 5 days.

In addition to working for an organisation which makes a positive difference to people's lives, as an employee of Shaw Trust you will receive:

* A competitive salary

* An enhanced pension scheme after 6 months

* Life Assurance at 3 times your annual salary rate

* 25 days annual leave per year, plus bank holidays, and the option to purchase additional holiday

* 3.5 days paid leave at Christmas

* Healthcare cash plan, giving you money back for health care costs including dentistry and eye care, and access to wellbeing apps

* The opportunity to join our employee networks: LGBTQ+ Support Network, Racial Equality Network, Disabled Employee Network

* Access to an online learning platform

* Access to internal apprenticeships

* 2 days paid volunteering leave each year

* Health and wellbeing programmes including counselling via our employee assistance programme

* Discounted gym membership

* Online shopping discounts including supermarkets and DIY stores

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format please contact us.

Shaw Trust is one of the largest charities in the UK. We believe that everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. Our co-created services include large scale employability programmes, specialist services for communities, residential care for children, targeted support for young people, on-the-job learning and training and individual guidance and support. Our work is commissioned by government departments, regional and local authorities, the NHS and employers and is delivered through a people centred approach